16 Replies Latest reply on Sep 21, 2012 2:39 PM by John T Smith

    Workspace not appearing on Premier Elements 8

    zzaazzaazzaazz

      Adobe Premier Elements 89

      Dell Studio XPS

      Windows 7

       

      This situation has suddenly developed after assembling and saving several vacation movies

      - Click on Premier Elements icon and welcome page appears. Click to open a saved file

      - Workspace opens with menu items along the top but with a grey page

      - Progress bar appears and shows saved file opening to !00%

      - The file does not load and the workspace remains grey. The progress bar eventually disappears.

       

      This problem has just developed. I unistalled the program and reinstalled it but there was no change.

      Downloaded a trial version of Premier Elements 10 and that same file opens OK.

       

      What can I do to use Elements 8 again?

       

      Al Shipley

      shipleya@rogers.com