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flash msi install failing

New Here ,
Sep 21, 2012 Sep 21, 2012

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I have a few workstations on our network that are having install issues with flash msi files.  I have run the flash removal utitlity, updated windows installer to the latest version (4.5 for XP), unregistered/re-registered windows installer, registered vbscript.dll via command prompt, run ccleaners registry repair and still am getting the error 'Error 2753 the file is not marked for installation' when I run the .msi.  If I download and run the .exe for flash it succeeds.  I normally install flash via Group Policy, which is why I need the .msi to work.  Any suggestions on how to fix this?

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Adobe Employee ,
Sep 21, 2012 Sep 21, 2012

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We're actually investigating this problem right now.  Would you be willing to do a desktop sharing session with one of our engineers?  If so, please contact me directly at ccampbel@adobe.com.

Thanks,

Chris

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