16 Replies Latest reply on Oct 4, 2012 1:26 PM by Hitomi Kudo

    insufficient privaliges

    bobwilky Level 1

      unable to install flashplayer due to insufficient prialiges although logged on as administrator.

      Bob wilky

        • 2. Re: insufficient privaliges
          bobwilky Level 1

          Have tried everything on that help page to no avail.

          Bob wilky

          • 3. Re: insufficient privaliges
            Jeff A Wright Adobe Employee

            Moving this discussion to the Installing Flash Player forum.

            • 4. Re: insufficient privaliges
              pwillener Level 8

              "prialiges"?

              • 5. Re: insufficient privaliges
                pwillener Level 8

                What is your operating system & version?

                 

                What is your web browser?

                 

                Please post your FlashInstall.log file.

                • 6. Re: insufficient privaliges
                  bobwilky Level 1

                  I am running vista home with sp2 and my browser is IE9. Dont understand about Flashinstall.log file where it is or what it is. Would be grateful for assistance.

                  Bob wilky.

                  • 7. Re: insufficient privaliges
                    Sunil_Bhaskaran Adobe Employee

                    Bob,

                     

                    The following post has the information on finding Flash Player installation log file: http://forums.adobe.com/thread/900591

                     

                    Thanks,

                    Sunil

                    1 person found this helpful
                    • 8. Re: insufficient privaliges
                      bobwilky Level 1

                      There is no installation log file in that flash folder I have checked and checked but no file what am I doing wrong?

                      regards

                      bob wilky.

                      • 9. Re: insufficient privaliges
                        SuzyQLowden Level 1

                        I have been having the identical problem with my windows xp 32bit in IE & firefox.here is a copy of my flashinstall log:

                        =O====== M/10.1.53.64 2010-06-13+08-05-23.015 ========

                        0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\Desktop\install_flash_player_ax.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll

                        =X====== M/10.1.53.64 2010-06-13+08-06-12.031 ========

                         

                        =O====== M/10.1.53.64 2010-08-16+16-31-09.921 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex

                        0001 [I] 00000011 0

                        =X====== M/10.1.53.64 2010-08-16+16-40-28.000 ========

                         

                        =O====== M/10.1.82.76 2010-08-16+16-40-28.000 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\2.dir\InstallFlashPlayer.exe" -iv 0

                        0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10i.ocx

                        0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe

                        0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.dll

                        =X====== M/10.1.82.76 2010-08-16+16-45-46.390 ========

                         

                        =O====== M/10.1.82.76 2010-09-21+14-56-57.328 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10i_ActiveX.exe" -update activex

                        0001 [I] 00000011 0

                        =X====== M/10.1.82.76 2010-09-21+14-58-36.500 ========

                         

                        =O====== M/10.1.85.3 2010-09-21+14-58-36.515 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\3.dir\InstallFlashPlayer.exe" -iv 0

                        0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx

                        0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe

                        0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.dll

                        =X====== M/10.1.85.3 2010-09-21+15-00-09.312 ========

                         

                        =O====== M/10.1.85.3 2010-11-07+15-58-28.140 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2010-11-07+15-58-47.984 ========

                         

                        =O====== M/10.1.85.3 2011-02-20+19-21-55.375 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-02-20+19-22-17.500 ========

                         

                        =O====== M/10.1.85.3 2011-03-05+19-01-16.796 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-03-05+19-01-56.234 ========

                         

                        =O====== M/10.1.85.3 2011-03-12+06-52-07.718 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-03-12+07-06-18.328 ========

                         

                        =O====== M/10.1.85.3 2011-03-24+15-29-08.000 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-03-24+15-48-25.796 ========

                         

                        =O====== M/10.1.85.3 2011-03-31+16-26-57.062 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-03-31+16-34-41.546 ========

                         

                        =O====== M/10.1.85.3 2011-04-08+17-10-52.171 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-04-08+17-13-53.906 ========

                         

                        =O====== M/10.1.85.3 2011-04-23+15-31-54.546 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10k_ActiveX.exe" -update activex

                        =X====== M/10.1.85.3 2011-04-23+15-47-11.375 ========

                         

                        =O====== M/10.3.181.14 2011-05-13+06-39-15.187 ========

                        0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\fpUpdateax\fpUpdateax.exe"

                        0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 20

                        0002 [I] 00000018

                        0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10k.ocx 20

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10q.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        =X====== M/10.3.181.14 2011-05-13+06-40-07.421 ========

                         

                        =O====== M/10.3.181.14 2011-06-02+16-27-32.906 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.181.14 2011-06-02+16-41-04.421 ========

                         

                        =O====== M/10.3.181.14 2011-06-09+14-56-44.812 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.181.14 2011-06-09+14-56-51.562 ========

                         

                        =O====== M/10.3.181.14 2011-06-16+16-13-00.156 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.181.14 2011-06-16+16-13-08.703 ========

                         

                        =O====== M/10.3.181.14 2011-06-23+16-14-40.687 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        =X====== M/10.3.181.14 2011-06-23+16-24-42.203 ========

                         

                        =O====== M/10.3.181.14 2011-06-30+14-47-19.890 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        =X====== M/10.3.181.14 2011-06-30+14-48-55.828 ========

                         

                        =O====== M/10.3.181.14 2011-07-08+18-39-20.937 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.181.14 2011-07-08+18-39-26.312 ========

                         

                        =O====== M/10.3.181.14 2011-07-15+14-39-45.250 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe" -update activex

                        0001 [I] 00000011 0

                        =X====== M/10.3.181.14 2011-07-15+15-06-35.812 ========

                         

                        =O====== M/10.3.181.26 2011-07-15+15-06-35.953 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\B.dir\InstallFlashPlayer.exe" -iv 0

                        0001 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx

                        0002 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe

                        0003 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.dll

                        0004 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0005 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

                        =X====== M/10.3.181.26 2011-07-15+15-07-04.296 ========

                         

                        =O====== M/10.3.181.26 2011-08-12+15-59-56.437 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10t_ActiveX.exe" -update activex

                        0001 [I] 00000011 0

                        =X====== M/10.3.181.26 2011-08-12+16-04-41.359 ========

                         

                        =O====== M/10.3.183.5 2011-08-12+16-04-41.718 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\5.dir\InstallFlashPlayer.exe" -iv 0

                        0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx 20

                        0002 [I] 00000018

                        0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10t.ocx 20

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0009 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

                        =X====== M/10.3.183.5 2011-08-12+16-36-09.218 ========

                         

                        =O====== M/10.3.183.5 2011-09-23+19-58-22.187 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        =X====== M/10.3.183.5 2011-09-23+20-11-27.281 ========

                         

                        =O====== M/10.3.183.5 2011-10-01+15-43-40.468 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        =X====== M/10.3.183.5 2011-10-01+15-43-44.484 ========

                         

                        =O====== M/10.3.183.5 2011-10-08+15-18-04.843 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        =X====== M/10.3.183.5 2011-10-08+18-12-52.828 ========

                         

                        =O====== M/10.3.183.5 2011-10-19+23-13-49.640 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.183.5 2011-10-19+23-35-57.593 ========

                         

                        =O====== M/10.3.183.5 2011-10-26+14-41-49.796 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/10.3.183.5 2011-10-26+16-42-35.734 ========

                         

                        =O====== M/10.3.183.5 2011-11-03+16-07-56.046 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        =X====== M/10.3.183.5 2011-11-03+16-23-40.484 ========

                         

                        =O====== M/10.3.183.5 2011-11-10+16-37-05.312 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10v_ActiveX.exe" -update activex

                        0001 [I] 00000011 0

                        =X====== M/10.3.183.5 2011-11-10+18-21-05.093 ========

                         

                        =O====== M/11.0.1.152 2011-11-10+18-21-05.156 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\F.dir\InstallFlashPlayer.exe" -iv 0

                        0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                        0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 5

                        0005 [I] 00000018

                        0006 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10v.ocx 5

                        0007 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx

                        0008 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe

                        0009 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll

                        0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183

                        =X====== M/11.0.1.152 2011-11-10+18-22-59.750 ========

                         

                        =O====== M/11.0.1.152 2011-11-17+10-24-02.953 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2011-11-17+10-24-08.062 ========

                         

                        =O====== M/11.0.1.152 2011-11-24+18-28-33.984 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2011-11-24+19-37-07.046 ========

                         

                        =O====== M/11.0.1.152 2011-12-01+15-55-24.718 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2011-12-01+15-55-38.687 ========

                         

                        =O====== M/11.0.1.152 2011-12-08+09-24-21.500 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2011-12-08+10-34-00.640 ========

                         

                        =O====== M/11.0.1.152 2011-12-15+20-26-16.500 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2011-12-15+20-26-59.343 ========

                         

                        =O====== M/11.0.1.152 2011-12-22+23-52-55.000 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2011-12-22+23-55-53.828 ========

                         

                        =O====== M/11.0.1.152 2012-02-19+18-11-57.578 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-02-19+18-12-03.609 ========

                         

                        =O====== M/11.0.1.152 2012-02-26+21-57-41.250 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-02-26+21-59-09.984 ========

                         

                        =O====== M/11.0.1.152 2012-03-04+17-14-15.359 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-03-04+17-14-21.031 ========

                         

                        =O====== M/11.0.1.152 2012-03-12+01-26-53.984 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-03-12+01-32-00.140 ========

                         

                        =O====== M/11.0.1.152 2012-03-20+20-20-48.968 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-03-20+20-21-12.687 ========

                         

                        =O====== M/11.0.1.152 2012-03-26+15-07-38.546 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-03-26+18-05-24.484 ========

                         

                        =O====== M/11.0.1.152 2012-04-04+14-53-01.687 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-04-04+16-14-06.109 ========

                         

                        =O====== M/11.0.1.152 2012-03-02+02-24-13.234 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-03-02+02-26-11.250 ========

                         

                        =O====== M/11.0.1.152 2012-04-07+02-44-39.953 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-04-07+02-45-35.078 ========

                         

                        =O====== M/11.0.1.152 2012-05-26+16-58-51.984 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-05-26+16-59-20.656 ========

                         

                        =O====== M/11.0.1.152 2012-05-30+20-50-07.062 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-05-30+20-50-50.421 ========

                         

                        =O====== M/11.0.1.152 2012-07-08+13-30-30.148 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-07-08+13-36-45.304 ========

                         

                        =O====== M/11.0.1.152 2012-07-09+15-50-39.328 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-07-09+16-25-46.687 ========

                         

                        =O====== M/11.0.1.152 2012-07-16+17-06-51.187 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-07-16+17-07-06.109 ========

                         

                        =O====== M/11.0.1.152 2012-07-25+00-28-22.421 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-07-25+00-28-52.875 ========

                         

                        =O====== M/11.0.1.152 2012-08-06+18-05-57.203 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-08-06+18-06-04.296 ========

                         

                        =O====== M/11.0.1.152 2012-08-14+14-03-59.406 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-08-14+14-04-14.125 ========

                         

                        =O====== M/11.0.1.152 2012-08-21+14-26-01.375 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-08-21+14-26-17.390 ========

                         

                        =O====== M/11.0.1.152 2012-08-28+15-28-03.109 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-08-28+15-28-23.343 ========

                         

                        =O====== M/11.0.1.152 2012-09-04+15-27-39.218 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        0001 [E] 00001039

                        =X====== M/11.0.1.152 2012-09-04+15-42-37.625 ========

                         

                        =O====== M/11.0.1.152 2012-09-12+20-54-57.843 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-09-12+20-55-15.546 ========

                         

                        =O====== M/11.0.1.152 2012-09-20+15-40-28.609 ========

                        0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex

                        =X====== M/11.0.1.152 2012-09-20+15-43-32.468 ========

                         

                        =O====== M/11.4.402.278 2012-09-22+23-13-34.156 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.c5f0f381bbe6b338be5964e79e9a9878f621cc0f\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0005 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0006 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-22+23-13-47.328 ========

                         

                        =O====== M/11.4.402.278 2012-09-22+23-27-00.921 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.2e3c15099aca1c812eb056ba5fca11e6c176edbb\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-22+23-27-08.281 ========

                         

                        =O====== M/11.4.402.278 2012-09-22+23-56-28.671 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9ed209efe7b2f32cce7744760b354fa3efe366cf\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-22+23-56-41.468 ========

                         

                        =O====== M/11.4.402.278 2012-09-23+00-33-32.203 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-23+00-33-44.687 ========

                         

                        =O====== M/11.4.402.278 2012-09-23+17-41-52.687 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-23+17-41-57.312 ========

                         

                        =O====== M/11.4.402.278 2012-09-23+23-21-20.593 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.67e1a00def4881f9d2439a4715a8cd8b246958f0\install_flash_player_ax.exe" -install -iv 8 -au 2

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-23+23-21-30.421 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+02-23-52.468 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.e9b8c0925cec920bcdd929236d1e07e771cedbd2\install_flash_player_ax.exe" -install -iv 8 -au 0

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 57

                        0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx

                        0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe

                        0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll

                        0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0008 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-24+02-23-56.906 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+02-41-50.218 ========

                        0000 [I] 00000010 "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{EF67E727-9BA3-48B5-A7E9-9F7C5D22C08D}\InstallFlashPl ayer.exe" -iv 6

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0003 [I] 00000021

                        0004 [E] 00001030 :3

                        0005 [W] 00001118

                        0006 [I] 00000012

                        =X====== M/11.4.402.278 2012-09-24+02-43-29.484 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+02-40-20.265 ========

                        0000 [I] 00000010 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

                        0001 [I] 00000011 0

                        =X====== M/11.4.402.278 2012-09-24+02-43-29.593 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+02-47-33.453 ========

                        0000 [I] 00000010 "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\{51EF9604-5DAF-4AA7-A1D6-DD0F53EEABF3}\InstallFlashPl ayer.exe" -iv 6

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0003 [I] 00000021

                        0004 [E] 00001030 :3

                        0005 [W] 00001118

                        0006 [I] 00000012

                        =X====== M/11.4.402.278 2012-09-24+02-48-01.703 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+02-46-09.531 ========

                        0000 [I] 00000010 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

                        0001 [I] 00000011 0

                        =X====== M/11.4.402.278 2012-09-24+02-48-01.812 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+03-01-57.078 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\{B0070050-0AD6-4A7F-8A96-94E15E7D05C4}\InstallFlashPl ayer.exe" -iv 6

                        0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0002 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0003 [I] 00000021

                        0004 [E] 00001030 :3

                        0005 [W] 00001118

                        0006 [I] 00000012

                        =X====== M/11.4.402.278 2012-09-24+03-02-43.171 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+03-00-01.531 ========

                        0000 [I] 00000010 C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe

                        0001 [I] 00000011 0

                        =X====== M/11.4.402.278 2012-09-24+03-02-43.937 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+19-16-53.333 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0007 [I] 00000021

                        0008 [E] 00001030 :3

                        0009 [W] 00001118

                        0010 [E] 00001039

                        =X====== M/11.4.402.278 2012-09-24+19-18-21.458 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+19-23-08.193 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7c94bc5711c050eea09066196de3908b202023e4\install_flash_player.exe" -install -iv 8 -au 0

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0004 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        =X====== M/11.4.402.278 2012-09-24+19-23-08.771 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+20-12-04.661 ========

                        0000 [I] 00000010 "C:\Documents and Settings\Compaq Xp\My Documents\Downloads\uninstall_flash_player.exe" -force 

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0005 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0006 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0012 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0017 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0019 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0020 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                        0022 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                        0023 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                        0024 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                        0025 [W] 00001021

                        0026 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0027 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0028 [W] 00001048

                        0029 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0030 [E] 00001048 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0031 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0032 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0033 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                        0034 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0035 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0036 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0037 [W] 00001018

                        0038 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                        0039 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                        0040 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                        0041 [W] 00001019

                        0042 [W] 00001020

                        0043 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                        0044 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                        0045 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                        0046 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                        0047 [W] 00001021

                        0048 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0049 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0050 [W] 00001048

                        0051 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0052 [E] 00001048 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0053 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0054 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0055 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

                        0056 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2

                        0057 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0058 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0059 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                        0060 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                        0061 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                        0062 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                        0063 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0064 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0065 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0066 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0067 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_4_402_278_ActiveX.exe/ 2

                        =X====== M/11.4.402.278 2012-09-24+20-12-36.536 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+20-18-34.427 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0007 [I] 00000021

                        0008 [E] 00001030 :3

                        0009 [W] 00001118

                        0010 [I] 00000012

                        =X====== M/11.4.402.278 2012-09-24+20-18-56.052 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+20-19-47.677 ========

                        0000 [I] 00000010 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0005 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0006 [E] 00001040 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0007 [I] 00000021

                        0008 [E] 00001030 :3

                        0009 [W] 00001118

                        0010 [I] 00000012

                        =X====== M/11.4.402.278 2012-09-24+20-20-01.818 ========

                         

                        =O====== M/11.4.402.278 2012-09-24+20-25-37.739 ========

                        0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.ea04fdbf1c1d56ceff0b0072d00f69d36b632312\install_flash_player.exe" -install -iv 8 -au 0

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                        0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                        0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                        0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                        0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                        0009 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                        0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0013 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0014 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_278.dll

                        0015 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_Plugin.exe

                        0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash

                        0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl

                        0018 [E] 00001031 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl:5

                        =X====== M/11.4.402.278 2012-09-24+20-25-41.036 ========

                        • 10. Re: insufficient privaliges
                          chris.campbell Adobe Employee

                          In SuzyQ's log, FlashPlayerCPLApp.cpl (the Flash Player control panel) appears to be in use.  If it's running, simply close it and try again.  However, we could be running into a third party utility that has this file "locked". 

                           

                          Here's what I do when I encounter these types of errors.  The trick here is to identify what application has the file in use, and kill the process.

                           

                          1. Download, unzip, and launch Microsoft's Process Explorer

                          2. Close all your web browsers and anything else that might be using Flash

                          3. Select "Find Handle or DLL..." in Process Explorer's Find menu (or hit Ctrl+F)

                          4. Type a portion of the filename in the Handle or DLL substring text box.  In SuzyQ's case, I'd simply type "flash" as the full filename was "flashplayercplapp.cpl".

                          5. You should see one or more entries appear in the "matching items" list, select one and the row for this entry will be selected and scrolled into view in the main Process Explorer window.

                          6. Sometimes, knowing the process details will give you enough information to quit the offending application normally.  However, if you aren't sure what application to close, you can force quit by right clicking on the entry in the main Process Explorer window and selecting "Kill Process."

                          7. Back in the search dialog, click the search button again to verify nothing appears in the list.  If more items are present, repeat the steps to quit those processes.

                          8. Once all processes have been closed, attempt the install again.

                          • 11. Re: insufficient privaliges
                            bobwilky Level 1

                            There is no installation.log file any where on the computer. Tried the above using the process explorer but could not find any thing with flash in it.Tried all combinations of flash/flashplayer it didn't find any thing. Dont know where to go from here??

                            Bob Wilky.

                            • 13. Re: insufficient privaliges
                              bobwilky Level 1

                              Chris, Still get same message unable to install file due to insufficient privalleges. Looking more and more like a big lump hammer job virtually at my wits end. Dont know where to go from here, willing to try any thing??

                              Bob wilky.

                              • 14. Re: insufficient privaliges
                                chris.campbell Adobe Employee

                                Hi Bob,

                                Are you up for a quick desktop sharing session so I can take a look at your system?  If so, shoot an email to ccampbel@adobe.com and we'll schedule a time.

                                 

                                Thanks,

                                Chris

                                • 15. Re: insufficient privaliges
                                  chris.campbell Adobe Employee

                                  For those following along, we were able to fix this issue by deleting the "Macromed" folder in Bob's Windows\system32 folder and then install via the stand alone ActiveX installer linked above.

                                  • 16. Re: insufficient privaliges
                                    Hitomi Kudo Level 3

                                    OK, thanks. So this case can be covered in the steps written in:

                                     

                                    How do I do a clean install of Flash Player?

                                    http://forums.adobe.com/thread/928315?tstart=0