4 Replies Latest reply: Nov 3, 2012 2:12 PM by hhmi_vivian

error 109

Bobh123us Sep 22, 2012 5:27 PM

I downloaded an IRS instructions 1065 from 2002. I added comments and want to save it. I keep getting an Adobe Acrobat error "The document could not be saved. There was a problem reading this document (109)." I get the same error even if there are no comments. I have Adobe Acrobat X Pro and Windows 7. I cannot find any solutions searching the Adobe knowledgebase. I can save similar instructions from 2001 and 2003. I can view the 2002 instructions, but can't save them. I also cannot print them. I can extract and save some individual pages, but not other pages or all pages.

1. Re: error 109

Bill@VT Sep 22, 2012 5:38 PM (in response to Bobh123us)

I doubt that you can save it with changes. A lot of those files have security set, or at least worth checking.
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2. Re: error 109

Bobh123us Sep 24, 2012 9:29 AM (in response to Bill@VT)

I cannot save it even without changes. The document does not have any security set.
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3. Re: error 109

Bill@VT Sep 24, 2012 11:01 PM (in response to Bobh123us)

I am assuming you downloaded this file (just an assumption). In that case, be sure you save it locally and then try opening and saving it. If you have done something different, be very clear about what you have done so others can try to replicate your problem. What version of AAX? It is currently at 10.1.4.
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4. Re: error 109

hhmi_vivian Nov 3, 2012 2:12 PM (in response to Bobh123us)

I had the same problem; printing to Adobe Pdf (even if it's downloaded as a pdf) solved my issue.
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