2 Replies Latest reply on Sep 23, 2012 7:38 PM by Chris Cox

    Photoshop crashing before I can do anything CS6

    Baigo

      I recently moved from CS3 to CS6 and now whenever I open a document and select the marquee tool or any other tool photoshop crashes straight away saying Adobe Photoshop CS6 has stopped working. This is Happening in both the 32 bit & 64 bit versions on my system.

       

      This is my error report -

       

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    Photoshop.exe

        Application Version:    13.0.0.0

        Application Timestamp:    4f61c045

        Fault Module Name:    atio6axx.dll

        Fault Module Version:    6.14.10.11762

        Fault Module Timestamp:    50135a41

        Exception Code:    c0000005

        Exception Offset:    0000000000049d1b

        OS Version:    6.1.7600.2.0.0.256.48

        Locale ID:    2057

        Additional Information 1:    265a

        Additional Information 2:    265a80870892578defa43161e99d0232

        Additional Information 3:    a444

        Additional Information 4:    a4447c95f1dd065322df95c1009e9963

       

      My specs are -

      Windows 7 64 Bit

      AMD II Phenom 6 Core 1055T

      ASRock N68C-S UCC

      4 Gig Ram

      Radeon HD 6790 Sapphire