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Do you have the "Contents" toolbar button selected above the "Synchronize TOC" option. If you don't, this option is greyed out.
Hi Colum, thanks for your reply.
Yes, Contents is selected.
How about creating a new Webhelp SSL. Can you see the option then?
Hey! I don't understand why that worked, but it did. Thank you!
Neither do I but I have heard of other instances where a SSL freezes for no reason and recreating it gets around the issue.