3 Replies Latest reply on Feb 28, 2008 10:52 PM by Peter Grainge

    Problems found while trying RH7

    meenakshmi
      Currently, we are using Office 2000 and RH6. Now, we are planning to upgrade to RH7. We downloaded the trial version to check the compatibitiy. We compiled the exisitng RH6 projects with the RH7. It was found that pages with links are not displaying at all. We imported them from another project. But, some of then dod not work after that. There are also some special characters in the texts. We tried with Office 2007 and RH7. The problems were there too. Can anyone advice whether this is some bug? We applied the vailable patch. But nothing happened.

      Should we go for the upgrade?
        • 1. Re: Problems found while trying RH7
          RoboColum(n) Level 5
          Can you be a little more specific please. Are you saying that the topics containing the links are not being displayed or that the links within the topics aren't being displayed. Also can you tell us what type of links they are (e.g. links to other topics, external files, related topics, etc.). Also you say "some" of the links work but not others. Is there anything different about the links that work from the ones that don't. Finally what are the "special characters" and were they in the topic before you converted to RH7 or did they suddenly appear.
          • 2. Re: Problems found while trying RH7
            meenakshmi Level 1
            Hi,

            The topics containing the links are not getting displayed. We found that they do not conatin anything if you compile them in RH7. The links are - links to other topics, external files. The special characters have suddenly appeared.

            Waiting for the Help.

            Meenakshmi
            • 3. Re: Problems found while trying RH7
              Peter Grainge Adobe Community Professional (Moderator)
              Have you applied the 7.0.1 patch to the trial version? If not, try that.

              You will then need to upgrade a fresh copy of your RH6 project.