1 Reply Latest reply on Sep 25, 2012 5:16 AM by ibarrien

    License lost

    erikbbbbb

      I bought PS Touch a few months ago and then recently did a software upgrade and reset of my device (Lenovo Thinkpad Tablet). Now that I try to reinstall PST from the market it forces me to re-purchase it, not acknowledging that I already bought and paid for it before.

      Would be great if you could fix this and add the license to my google account.

       

      Erik

        • 1. Re: License lost
          ibarrien Adobe Employee

          Hi,

           

          are you sure that you are using the same account?

           

          Normally the purchases are connected to your Google play account so if it's not there
          the purchase has been lost on the Google side which sounds really odd.

           

          I've contacted you off-thread.

           

          Thanks,

          Ignacio