1 Reply Latest reply on Sep 25, 2012 4:22 PM by chris.campbell

    Stand Alone Flash Installer Issues

    Addlshaw Goddard

      Hi,

       

      I am trying to roll out Adobe Flash Player 11.4.402.278 to client machines using an internal deployment tool. I have downloaded the latest installer from the following adobe page http://www.adobe.com/support/flashplayer/downloads.html

       

      When I install it on a Company image of Windows XP or 7 machine and go to www.ft.com I get the following error.

       

      ReferenceError: Error #1065: Variable onMediaComplete is not defined.

      at GoogleAnalytics/registerEvents()

      at GoogleAnalytics/initialize()

      at com.brightcove.api::CustomModule/onTemplateReady()

      at flash.events::EventDispatcher/dispatchEventFunction()

      at flash.events::EventDispatcher/dispatchEvent()

      at com.brightcove.api.modules::ExperienceModule/wrapEvent()

      at flash.events::EventDispatcher/dispatchEventFunction()

      at flash.events::EventDispatcher/dispatchEvent()

      at com.brightcove.player.api.modules::ExperienceAPI/onPlayerInstanceReady()

      at flash.events::EventDispatcher/dispatchEventFunction()

       

      People within the business have reported that this happens on other websites as well.

       

      I have also installed it onto a vanilla build of Windows XP and it still shows that error.

       

      When it installed on Windows XP, it does not show the size of the install in Add/Remove Programs.

       

      However, if i install it off our network and install it via the website installer http://get.adobe.com/flashplayer/?promoid=JZEFT (without the Google Chrome Install) it works fine on both Company imaged machine and vanilla build. Also, it shows the size of the install in Add/Remove Programs.

       

      Thank you in advance for your help.