2 Replies Latest reply on Sep 26, 2012 4:28 AM by Peter Spier

    Cannot add data to unknown document?

    anniecoe

      Hi there,

       

      There are several computers working on a server and two other employees were working on the same indesign document at the same time, causing both of them to suddenly crash and then the file became corrupted. When I try and open the document I get the error message 'cannot add data to unknown document'. I still get the same message even when trying to open the file from my desktop. I am using CS5.5 and am on an imac....

       

      I have tried to find a solution to this in the threads, but so far no luck! Have also tried to call Adobe but they were no help . Any assistance would be greatly appreciated.

       

      Thanks

       

      E.Coe