RoboHelp 10 - SVN Issue

Hi there,

We don't use an SVN plug-in for our version control. All our version control is using Subversion outside of RoboHelp. This has worked fine in previous versions of RoboHelp - but now it seems to have a problem seeing the added files.

Thanks a lot,

Niamh

The same issue occurs if we create a new project which contains two topics. When my colleague updates and opens the project, she can see the two topics fine - but when she adds a new topic to the project and commits it, and I then update, I get the red X beside her new topic.

The same behaviour occurs in this case too I'm afraid

Yes, the three topics are updated with green tick.

We already have the following files set to ignore:

cpd

hhp

pss

SSL folder and ssl files

eHlpDhtm.js

Ldb

$rhvariable$.htm

Thanks for your help,

That would be great if you could check it out. We are actually getting the same problem with renaming topics but so far not with deleting topics.

Just to add - I created a new project on the network, outside of SVN (ie. I did not add or commit it to SVN) and we do not have the same problem. So it definitely relates to how RH 10 works with SVN.

we pull the files from a server down to our local drives when we check the files out - I only saved a new project to the network to test it outside of SVN

Hi there,

Just to follow up - our tools department is convinced that this must be a problem with RH rather than SVN as SVN seems to be doing what it should. So we are really quite lost! Do you know if it's possible to reinstall RoboHelp 9? Could that be a solution?

The Import/Restore option doesn't work in the case where a team member creates a new file inside a new directory in the project manager. In this case, RoboHelp doesn't seem to be able to pick up the new directory after the SVN commit and update - and so it can't find the file at all. Restore and import do work, however, where a new file is added at root level or in an existing folder.

We have just discovered something - if we delete the cpd file before opening the project, this seems to resolve the issue. We each already have the cpd file set to ignore, but actually hitting the delete key before opening the project seems to correct the issue. (not an SVN > Delete operation, simply a keyboard delete).

Could this be the answer? Is there some way to tell RoboHelp to automatically delete the cpd file each time you open a project?

then I think we have our answer. I might need a drink after all this thanks for your help!