11 Replies Latest reply: Sep 4, 2013 9:17 AM by JamesProvost RSS

    problem:actions play twice when started by F-key

    JoKrause68 Community Member

      Hello,

       

      I got the following problem in Adobe Illustrator CS6 (16.1.0 on Mac OSX Lion 10.7.4):

       

      When starting an action by the assigned function-key the action is instantly played twice successivly. For example I made an action for fliping an object horizontaly and assigned the F-11 key. After pressing this key the object is now flipped twice, so that it looks in the former direction again. This occurs with either F-key combination and makes using actions in combination with function-keys impossible.

       

      However when the action is started in the actions-tab (button-mode or play-button) it is correctly played only once.

       

      Does anyone know this problem or even has a solution? Thanks for help!

       

      Greetings

      Joachim

        • 1. Re: problem:actions play twice when started by F-key
          Mike Gondek2 CommunityMVP

          Try slowing down adjusting your system preference >> keyboard >> key repeat rate.

          Screen Shot 2012-09-26 at 10.27.17 AM.png

           

          If that don't work Actions flyout menu >> playback options >> pause for 1 second

          • 2. Re: problem:actions play twice when started by F-key
            JoKrause68 Community Member

            Thanks, Mike!

             

            Adjusting the key repeate rate was the first thing I tried before posting, but this didn't change anything.

            So I tested your second suggestion but this didn't solve the problem either. The effect is, that the action is paused for that one second and then played twice again - but as mentioned only when startet by function key.

             

            By the way in Illustrator CS5 everything works fine when using the function keys.

             

            Since I'm working with the new AI CS6 just for a short time, I dont't know, if this issue existed from installation time on or did occur later. I consider if uninstalling and reinstalling Illustrator would solve the problem.

            • 3. Re: problem:actions play twice when started by F-key
              Larry G. Schneider CommunityMVP

              As Mike has shown do you have the box checked to use all F-keys as standard function keys?

              • 4. Re: problem:actions play twice when started by F-key
                Mike Gondek2 CommunityMVP

                The action itself must be good since it works in button mode, if your keybaord is nto having a technical problem, must be some software conflict sending out doubel of your fkeys.

                 

                You can try reinstalling, but my guess is a third party app or plug may be conflicting.

                 

                Try assigning somehting diffeten thatn an fkey, and do you have any extra system preferences installed.

                 

                I also am 10.7.4 & CS 16.01 and my actions work fine. What else do you have installed on your system? Does an action fkey work in Photoshop fine?

                • 5. Re: problem:actions play twice when started by F-key
                  JoKrause68 Community Member

                  Larry: Yes, the box to use f-keys as standard function keys is checked.

                   

                  Mike: Now I tried several things, checked the keyboard and deactivated thirdparty apps (e.g. Typinator), but the problem further existed.

                  And Illustrator CS6 was the only programm, where this issue occured - not with Photoshop actions nor with Illustrator CS5 actions.

                  After all I decided to uninstall and reinstall Illustrator CS6. So now with Version 16.0.0 the problem is gone. Yeah ;-)!

                   

                  Then I remembered that I had copied an old ".kys" (keyboard-shortcutfile) from the AI CS5 folder into the AI CS6 folder after the first installation (that with the problem). Now I have assigned all shortcuts by hand again, an it still works. May be, this caused the issue?

                   

                  So I hope that everything will still work after installing any updates (16.1.0).

                   

                  Nevertheless many thanks for your both advice!

                  • 6. Re: problem:actions play twice when started by F-key
                    JoKrause68 Community Member

                    Now I installed the Illustrator 16.1.0 update (for creative cloud only) - and with that the issue with the double-played actions sadly came back.

                     

                    Therefore I am quite sure, that the problem has to do with this update. Before the update (with version 16.0.0) everything worked fine. Now actions are played twice again when started by the assigned function key.

                    It would be nice, if the Illustrator-team would have a look at this problem.

                    • 7. Re: problem:actions play twice when started by F-key
                      Vonster Community Member

                      This IS a bug in CS6 Ai as far as I can tell. JoKrause68 is having the exact same problem I'm having. If I use the buttom mode for Actions and click those it works fine. If I use the FKey I assigned it runs the action twice apparently? The exact same set up in CS5 Ai works fine. I manually programmed all the new actions in CS6 and didn't copy over anything from CS5 so the problem is with CS6 and Adobe needs to fix it.

                       

                      I create my own FKey command to optimize my time while building vector art. I use this command all the time in my creative workflow so it's screwing up my whole process.

                       

                      The action is a clone command:

                      - Command C

                      - Command F

                      - Bring to Front

                       

                      I assign it to F3.

                       

                      So can we get any type of confirmation that Adobe will fix this bug? Or maybe a better term is broken functionality because it was working as far as I could tell when I first installed CS6. Can we revert to an older version? Any help is appreciated.

                      • 8. Re: problem:actions play twice when started by F-key
                        Vonster Community Member

                        BTW here is a video showing it in action:

                        http://www.vonstervault.com/temp/Action_Problem.mov

                         

                        I recorded this for a friend. I'm sure she'll point me to this thread now that I found this.

                        • 9. Re: problem:actions play twice when started by F-key
                          Jean-Claude Tremblay CommunityMVP

                          You can «bypass» this introduced bug by adding an Insert Stop at the end of your actions.

                           

                           

                          1. Place your cursor at the end of the action steps,
                          2. Start recording

                          3. Go to the Action Panel Option and choose Insert Stop.
                          4. Stop Recording.

                          5. Turn off Dialog setting at left of this Insert Stop step.

                           

                          This should be «fix» it and make your action behave as it should be. Until Adobe fix it on their side.

                          • 10. Re: problem:actions play twice when started by F-key
                            TommyTwoBrains Community Member

                            Thank-you for this workaround, which worked for me (OS 10.8.2, AI 16.0.3).

                             

                            I wonder what bugs/conflicts the next update will introduce!

                            • 11. Re: problem:actions play twice when started by F-key
                              JamesProvost Community Member

                              Bug persists in Illustrator 16.0.4.

                               

                              Was introduced in an update, not sure which one.

                               

                              Stop action workaround is working.