1 Reply Latest reply on Feb 18, 2008 10:17 AM by Peter Grainge

    Open project was canceled or RoboHelp was unable to load database

    Kathy0225
      I have Robohelp 2002r2 and am creating Robohelp HTML help. The project was ok yesterday but today when I try to open it I get the error message "Open project was canceled or RoboHelp was unable to load database". I tried the solutions in the knowledgebase (rb_3245) but still no luck. I can't even create a new project either or I get the same message. Anybody know what to do????
        • 1. Re: Open project was canceled or RoboHelp was unable to load database
          Peter Grainge Adobe Community Professional (Moderator)
          Welcome to the forum.

          The message is usually easily dealt with. I haven't checked the article as you didn't include a link but I'm guessing it involved deleting a couple of files and then using the HHP file to open the project.

          What is more worrying is that you cannot create a new project.

          Have you tried opening one of the supplied sample files?

          Are your projects stored locally and not on a network?

          Have IT given you a new profile to log on with?

          Has anything else changed in your environment?