17 Replies Latest reply: Nov 12, 2013 9:27 AM by Sosoof RSS

    Can't open InDesign 5.5 file in CS5.5

    JetsyKetsy Community Member

      We've received a set of InDesign files from a designer which has been created in CS5.5.  I just tried to open the indd file on our production laptop, using InDesign CS5.5 and I'm getting an error message 'CannotConvertNewerDocument'. 

       

      I can't understand why this might be happening - I've tried searching forums but can't seem to find anyone else with the same issue.  Has anyone else come across this?

       

      The laptop is running Windows 7.

       

      Thanks