Get another card reader, or with the camera directly connected, use Windows Explorer (or Finder on Mac) to copy the entire card over to your hard drive.
Thanks for the answer.
Okay, I tried again with the camera connected to the Mac and the only place I see the chance to import is if I go to Image Capture, Aperture or iPhoto.
How would I even ingest into Prelude or Premiere Pro? The files do not show up in the finder either. It doesn't mount like a drive.
I'm perfectly able to use image capture, but I would assume there is a workflow for ingesting this kind of material directly into Premiere Pro.
The files do not show up in the finder either.
That's a system level problem you need to resolve first. The camera should show up as a connected device, with access to the full contents of the card from Finder.
Seems strange because I have the same problem on two different computers. All other drives and cards do mount on both machines as drives. I thank you for your answer, but I'm not sure it is correct.
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All other drives and cards do mount on both machines as drives.
That's indicating there is something wrong here. You should be able to see the files from Finder. The normal and best process is to use Finder to copy the entire card over to your hard drive.
In the past, Canon cameras never showed up as a drive when connected via usb. They're just funny like that. I'm not able to test this right now to see if it has changed or not, but it would explain things. Just use a card reader and copy from the card. In any case, I photo should work ok to get the files to your computer.
Thank you. I'll just carry on with the image capture or aperture. Probably Lightroom would work as well, but I just haven't tried it.