9 Replies Latest reply on Mar 19, 2015 9:27 AM by michaelweber77

    Unexpected problem error

    NIUClemens

      Presenter is producing the following error in all circumstances:

       

      Adobe Presenter has encountered an unexpected problem while working with this presentation...

       

      Powerpoint 2010 starts normally, but the error appears every time I attempt to access any features or menu choices in the Presenter submenu.  It occurs in new presentations as well as when I attempt to access or edit existing ones. My office would have to re-install the software if that is my only option, but I don't have admin rights to this unit.  Is there anything I can do?  I saw some crash workarounds that simply involved deleting files, but I don't know what to do here.  I will continue to scour the forum looking for solutions.  Help!