3 Replies Latest reply on Sep 29, 2012 10:41 PM by nycas1

    Trying OAP

    nycas1

      I wish to access the public library for downloads but it wont accept my adobe passwords I have checked and they are correct.

        • 1. Re: Trying OAP
          MichaelKazlow MVP & Adobe Community Professional

          Are you using Adobe Digital Editions?

           

          Moved to Adobe Digital Editions

          • 2. Re: Trying OAP
            Frustrated in AZ Level 4

            The original post was:

             

            "I wish to access the public library for downloads but it wont accept my

            adobe passwords I have checked and they are correct."

             

            I have to make some assumptions about this post in order to try to

            respond.  First, I assume that the poster registered with Adobe and

            obtained an Adobe ID.  Next, the poster downloaded and installed Digital

            Editions.

             

            Most libraries I know of require their patrons to create an on-line account

            with a user ID and password in order to access the library's materials.

            There's no requirement for that user ID and password to be the same as the

            Adobe ID and password.  I won't assume is that the poster used his or her

            Adobe ID and password as their library user ID and password.

             

            Although it's not crystal clear, it appears to me that the poster is having

            trouble logging into his or her library accounts.  So, the poster should go

            back to the library and get it straightened out.  This is not a Digital

            Editions issue.

             

            ==============

            • 3. Re: Trying OAP
              nycas1 Level 1

              Thank you everyone. I have now sorted it out with your help.