1 Reply Latest reply on Sep 28, 2012 10:57 PM by sudarshan.t

    CS6 - can't open a file by double-clicking

    PS543210Tony Level 1

      upgraded to CS6 and now when I double-click on a jpeg or RAW file it will not open. All I get is a greyed-out Photoshop window. I have to go up to the Photoshop Tool Bar and go File > Open > ........ to open the file.

        • 1. Re: CS6 - can't open a file by double-clicking
          sudarshan.t Level 6

          1. Are you using Windows/ Mac OS?

          2. Check the filetype association to ensure the desired filetype is associated with Photoshop CS6 by default. If you upgraded from CS5 or earlier, you may want to force change your filetype association to Photoshop CS6 once for all filetypes you'd like to open with CS6

          3. Do you have any dialog box (such as Open) open in Photoshop when you try double clicking a file from your explorer/ finder. In this case, Photoshop will not open the file when you doubleclick outside

          4. If the prior solutions don't work, try resetting your Photoshop Preferences by following these instructions: http://forums.adobe.com/thread/375776