9 Replies Latest reply: Oct 3, 2012 7:31 AM by OutlineG RSS

    share folio with someone in China

    OutlineG Community Member
    OutlineG Oct 1, 2012 12:02 AM

      Hello,

       

      I've made a folio in Belgium, which I am now trying to share with some one in China, via the Adobe Content Viewer.

       

      When they log in in the Content Viewer, they get no download invitation, nothing at all.

       

      I've allready tried loggin in at my end (on 2 different iPads), with his (chinese) log-in and password, and it works fine then. I do get the invitation right away.

       

      Has any of you heard of Chinese blocking (censorship) of the Content viewer, like with Facebook or twitter?

       

      Is there a work-around, or  is there something else that can go wrong?

       

      Kind regards

      Vanessa

        • 1. Re: share folio with someone in China
          Himanshu Singh Employee Hosts
          Himanshu Singh Oct 1, 2012 1:35 AM (in response to OutlineG)

          Adobe currently does not fulfill content/folio distribution into China.

          • 2. Re: share folio with someone in China
            OutlineG Community Member
            OutlineG Oct 1, 2012 2:52 AM (in response to Himanshu Singh)

            Hi Himanshu,

             

            What if I let my Chinese customer there log in with my pasword?

             

            But a folio installed on the ACV (Adobe Content Viewer) here would still work in China, right? It would just not update / connect to the internet there?

            Ultimately, I can have my client here fly into China with 1 or 2 iPads (with the folio allready on there) and that way they are able to see the folio?

            • 3. Re: share folio with someone in China
              Himanshu Singh Employee Hosts
              Himanshu Singh Oct 1, 2012 3:28 AM (in response to OutlineG)

              No, Giving your username and password wont work either. But yes, if you download the folio, it's already there in your ACV, so when your clients fly to china, they can view their folios.  Another alternative right now is to build Built in Single Issues or use DPS Single edition to create custom viewer and distribute content in China though Apple App store since when using DPS SE or Built in single issue, your folios are embedded inside the app itself.

              • 4. Re: share folio with someone in China
                OutlineG Community Member
                OutlineG Oct 1, 2012 3:34 AM (in response to Himanshu Singh)

                ok, then flying in will be the only solution for now...

                 

                A DPS SE is  a solution in the long term I guess, although an update of the content will cost the SE - amount again, right? There's no updates possible to a SE I thought?

                 

                Thanks for your help for now!

                • 5. Re: share folio with someone in China
                  Bob Levine CommunityMVP
                  Bob Levine Oct 1, 2012 5:04 AM (in response to OutlineG)

                  Get a Creative Cloud subscription which included unlimited DPS SE apps.

                   

                  Bob

                  • 6. Re: share folio with someone in China
                    Christophe_Quinzoni Community Member
                    Christophe_Quinzoni Oct 1, 2012 7:49 AM (in response to OutlineG)

                    We had the same problem and asked to Adobe. See Adobe's answer below:

                     

                    The delivery of folio files into China requires that the DPS Apps be compiled differently to allow for folio files to be delivered from a CDN service provided by a company called ChinaCache instead of Akamai who handles our file delivery rest of world. We believe that Adobe's use of ChinaCache coupled with the restrictions I detailed below will allow Adobe to successfully serve content into mainland China.  The restrictions that I am about to outline are intended to keep the service running and available adhering to Chinese law and to reflect the significantly higher cost to Adobe that ChinaCache incurs compared to Akamai.  The restrictions for DPS delivery into China are:

                    1. Any company delivering into China needs to both sign a DPS agreement and the addendum (attached) which details these restrictions
                    2. We limit file sizes delivered into China at 250MB.  This restriction is directly related to cost via ChinaCache
                    3. For every publication delivered into China (aka Vogue, Allure, Cosmo etc.), the customer must present to Adobe a General Administration of Press and Publication ("GAPP").  (GAPP licenses are not provided to foreign owned corporations.  They are only provided to joint ventures or Chinese entities.)  Beyond detailing this restriction, Adobe should not be in any way providing legal guidance to customers.
                    4. Agree that Adobe is not liable or responsible for interruptions/delays in service etc.
                    • 7. Re: share folio with someone in China
                      OutlineG Community Member
                      OutlineG Oct 2, 2012 12:01 AM (in response to Christophe_Quinzoni)

                      Hi Christophe,

                       

                      This is to get a folio into the Content viewer, without it being a SE?

                      How exactly do I go about it then? Where do I contact ChinaCache?

                      • 8. Re: share folio with someone in China
                        Christophe_Quinzoni Community Member
                        Christophe_Quinzoni Oct 2, 2012 12:07 AM (in response to OutlineG)

                        Hello OutlineG,

                         

                        Yes, this process is intended to allow downloading of contents through the Adobe Content Viewer or your Application Viewer "without being a SE". I guess you should contact Adobe support for more details. We didn't launch the complete process ourselves...

                        • 9. Re: share folio with someone in China
                          OutlineG Community Member
                          OutlineG Oct 3, 2012 7:31 AM (in response to Christophe_Quinzoni)

                          That information is correct but not yet operational:

                           

                          As per answer from Adobe helpdesk:

                          Adobe is currently experimenting with a solution to deliver Digital Publishing Suite content (folios) to end users in the People's Republic of China. The solution will be limited to customers who can present to Adobe a General Administration of Press and Publication (GAPP). GAPP licenses are not provided to foreign owned corporations. They are only provided to joint ventures or Chinese entities.

                          Once this solution is made available to qualifying DPS publishers, it will be communicated broadly through our sales, marketing and technical channels of communication.

                          Fulfillment of content into China will require an addendum to existing agreements between DPS publishers and Adobe which may impose different parameters than the fulfillment of content to the rest of the world.

                          Until such time as Adobe opens this solution to additional qualifying publishers, we cannot support attempts to fulfill content into China. If you currently have issues with fulfillment into other countries, please let us know and we can assist you.

                           

                          So to bad: no short-term solution...