2 Replies Latest reply on Oct 1, 2012 4:05 PM by DannyAskew

    Show snapshot hotkey (F5, F6, F7) flashing on MacBook Pro

    DannyAskew Level 1

      Frustrating problem here - the shortcut to take a snapshot (Shift+F5) works fine. When I try to show the snapshot by pressing F5 (no modifiers) I see the screen blink very quickly, as though I'm very rapidly tapping the key, even though I'm holding it down. Has anyone else experienced this problem?

       

      I'm on a 2012 Retina MacBook Pro, have the default system keys turned off in system preferences, and AE has "Use System Shortcut Keys" unchecked. Clearly it should be working since it briefly flashes. If I click the actual "Show Snapshot" button in the comp viewer it works fine and stays on as long as I hold it down. I'm running CS6 11.0.1.12

       

      Any ideas?