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Welcome to Adobe forums
Kindly open the link mentioned below and follow the instructions mentioned
Hope it help
Could you please let us know the operating system and browser you use?
Also, please go to the following link and let us know the status of Flash Player displayed there: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The operating System is Windows 7
Browswer - Google Chrome
And when I go to the link provided, it gives me a blank screen , though i can see Flash Player Pluggin installed in my programs
I ununstalled it using the link you provided
and installed it again..
Still the same
You don't need to install Flash Player separately on Chrome. Chrome has Flash Player integrated with it.
In Chrome's address bar, type chrome://plugins/ and press Enter.
Do you see Shockwave Flash listed there? Ensure that one of them is enabled.
In the following document, you have more information: http://helpx.adobe.com/flash-player/kb/enable-system-flash-player-google-chrome.html