I set up a form and embedded it on our web site. For every completed form I received an email containing all the text submitted.
The users also received a notification email, but some of the text was missing from the responses. It appears that only the text that was visible in the box on the screen gets sent to the user.
Is this a known bug?
This is the first time we've heard about something like this. I'd like to investigate. Would it be possible for you to forward a copy of an email sent to you as well as the corresponding email sent to the user? Also, if you could include the URL to your form that would also help.
You can email me directly at firstname.lastname@example.org
I've received and inspected the user's copy email and it looks fine to me. On questioning him further it turns out that not all the text on the email appears when he prints it, so the problem lies with his email client and not the form.
Sorry for the confusion. This was our first form and we're very pleased with it.