Sorry to hear about the problem.
Can you please tell me what OS/browser/flash player version are you using so I can try locally.
If you don't run the latest flash player version can you try to update to the latest one.(http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html)
And if possible try to use different browser to see if the problem still around. (this also should help us to narrow down the problem).