4 Replies Latest reply on Mar 22, 2013 1:29 PM by MattCarrick

    Captivate 6 won't launch/load

    rhhollowell

      Captivate 6 running on Windows xp SP3 PC with Core I5 processor and 4GB of RAM.  Launch from start menu or by double clicking on .cptx file results in the same issue, small green splash screen appears and says loading but doesn't go any further.  If I look in the Windows Task Manager, the process is running and using 50% of the processor but it has been "loading" for over 15 minutes.  Reboot & reinstall haven't worked.