23 Replies Latest reply on Dec 16, 2015 5:58 PM by leyw23097679

    Premiere Pro CS6 Hangs on startup

    coream Level 1

      Have used this program before and today it started to hang when I start the program.

      It hangs when it's showing "Loading ImporterQuickTime.bundle"

       

      Below is Problem Detail & Sys Config... Please help... =(

       

      premiereHanging.png

       

       

       

      ********************************************************************

      Process:         Adobe Premiere Pro CS6 [464]

      Path:            /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6

      Identifier:      com.adobe.AdobePremierePro

      Version:         6.0.2 (6.0.2)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [145]

      User ID:         501

       

       

      Date/Time:       2012-10-04 17:38:17.108 -0700

      OS Version:      Mac OS X 10.8.2 (12C54)

      Report Version:  10

       

       

      Interval Since Last Report:          1034 sec

      Crashes Since Last Report:           4

      Per-App Interval Since Last Report:  647 sec

      Per-App Crashes Since Last Report:   4

      Anonymous UUID:                      158E31E0-01A6-62B9-AA4A-F423C487B56F

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW  /Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6

       

       

      Application Specific Information:

      dyld: in dladdr()

      Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f32

      Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

      Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.81.22)

      Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en0

      Serial ATA Device: APPLE SSD SM256E, 251 GB

      USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

      USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3

      USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

      USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0x1d110000 / 6

      USB Device: HDS5C3020ALA632, 0x13fd  (Initio Corporation), 0x1340, 0x1d112000 / 11

      USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0x1d111000 / 10

      USB Device: hub_device, 0x0424  (SMSC), 0x2640, 0x1d111100 / 12

      USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1d111130 / 14

      USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0x1d111132 / 15

      USB Device: Ultra Fast Media Reader, 0x0424  (SMSC), 0x4060, 0x1d111110 / 13

      USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3

      USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5

      USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4

      USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8

       

      [Crash log edited]