3 Replies Latest reply on Oct 8, 2012 6:42 AM by Captiv8r

    RH 10 and Captivate 6 file containg MP4 file

    SurePrep

      Hi,

       

      OS: XP Professional (32 bit)
      Product: RoboHelp

       

      We are facing issue when we insert the Captivate file into Robohelp 10.

       

      We inserted Video file (MP4 file) into captivate and after publishing it when we inserted the .swf file into Robohelp and viewed the preview, it displayed the error message as "Connection error".

       

      Can you please let us know what settings we need to make to get the desired output.

       

      Thanks,
      Anushree Patel