Unknown error when posting?

[Yannick_Bogaert]

Good morning all,

I'm having 2 problems at the moment with posting the results.

1. When filling in the Name / Email to post to an internal server it gives an "unknown error"
i have changed nothing to the settings and my first attempt worked.

It also created the folders:

I set permissions to read/write for the folders as wel.

Any idea what could be going wrong, since it worked once and there is an xml file in the test 2 folder?

2. When using the Quiz results analyzer I get the following error:

With the following settings:

This is also correct defined in the captivate settings menu:

And the file is located in the correct folder as wel.

Any idea what could be the problem? I've seen there is a thread about this

but can't find the working solution.

I'm using a remote unix php server.

thanks allready for the help!

yannick

[VikramGaur]

Hello,

Welcome to Adobe Forums.

1) Might be an issue with the Network path or Try to rename the folder (On Captivate 6, Edit -> Preferences [Configure Internal Server Settings])

2) internalserverread.php is not build for Unix Platform, Please use Windows Platform for your Server.

Thanks,

Vikram

[Yannick_Bogaert]

Hello Vikram,

thanks allready.

1. I tried change network paths to other sites and locations but still same issue " unknown error"

Another major problem is that the swf compilation failes now when trying to publish.

I have tried a lot of the options given on this forum but nothings seems to work.

I know the problem is within the quiz reporting since when i don't enable reporting it works and publishes the file.

EDIT: the problem is only with internal server that it does not work I can publish when selecting acrobat.com

2. whats the difference between internalserverread.php and internalServerReporting.php, since i use the ...Reporting.php?

thanks

[VikramGaur]

Hello,

1) We have reported this problem to the concerned Team and waiting for a reply.

2) InternalServerReporting.php reports the result to your desired location (Creates Captivate Results folder on your desired location)

&

internalserverread.php reads results from your desired location and shows results on Adobe Captivate Quiz Analyzer

Thanks,

Vikram

[CLTom]

Hello,

After battling with this 'Unknown error' problem for days myself I decided to do a quick ProcMon trace on our Web server and found that for us at least the problem was that the PHP70_errors.log file in C:\Windows\Temp on our IIS 8 server didn't have permissions for IUSR to write to it. After I changed these the popup window now displayed 'Results posted successfully' correctly as shown on the screenshot.

Tom