3 Replies Latest reply: Nov 19, 2012 9:27 AM by thetrickster888 RSS

    WebBasics Web Form notification going to Partner

    thetrickster888 Community Member

      I've setup a new account under my partner account for a client and everything is working smoothly except for the "Contact Us" form.  I have setup the Email notifications to go to my client's email so they receive the contact inquiry but my partner email address. Nowhere does my partner email address appear on the site for email purposes, though, my initial setup of the site was done through my partner portal and I was the first and only user for a little while.

       

      I've got my account setup as the user role "Administrator" and my client's personal email is set for her user account set to the "Users" role.  The email address that is setup to receive the notifications is not an Admin user but is an email address on the main domain.  We're setup with external DNS for the domain.

       

      My concern is, mainly, that I don't want to receive every email notifiation for the contact form if I haven't put my email address in the notification field.  Also, since my client's personal email address is used for her Admin user account, is she receiving the workflow notification for her WebBasics contact us form to her personal address?  If so, that means she's receiving it twice since I'm forwarding all the emails to the address I setup to receive email notifications to her personal email account.

       

      When I create new WebBasics accounts with the limited Web form functionality, how can I remove myself or another Admin user from receiving the workflow notifications?