Could you please generate log files and send them to me? I will tell you my mailbox in a private message.
thanks a lot. I've wrote u an e-mail.
the problem seems to be the last indesign update. Mac OS X 10.8.2 install, then Apple Java 6 and Adobe Flash Player. After this CS 6, the restart. Extension Manager open -> everything is okay. Update except of extension manager and indesign. Restart. Extension Manager open -> everthing is okay. Update of extension manager and all the other stuff. Restart, open extension manager -> everything is okay. Update indesign as last update. Restart -> open extension manager and error message.
The InDesign CS6 patch updated 18 pre-installed extensions. When Extension Manager CS6 is launched, it tries to import these extensions. But Extension Manager failed to validate the signature of these extensions, so these extensions can not be imported. The signature validation log was recorded in another log file. I have no Mac 10.8.2 machine. I tested it on Mac 10.7.4 but can not reproduce your problem. All 18 extensions were imported successfully.
Extension Manager doesn't use Java.
You can delete all files/folders in /Users/<YourUserName>/Library/Caches/TemporaryItems/, make sure you have sufficient privilege to this folder, then retry.
Actually, even if Extension Manager doesn't import these 18 extensions, these extensions still work in InDesign. The purpose of importing is to transfer information about these extensions to Extension Manager so that users can manage these extensions with Extension Manager. Whether import pre-installed extensions or not have no impact on InDesign itself. Furthermore, 16 of 18 extensions are locked extensions, you can not do anything about them. You can only operate two extensions - "EBookExport" and "HTMLPGT", you can disable/enable them. The only difference for you to import these extensions is that their version displayed in Extension Manager changed from 22.214.171.1240 to 126.96.36.1996. So if you don't mind this minor difference, you can simply move these ZXP files from "/Library/Application Support/Adobe/InDesign/Version 8.0/de_DE/Extensions" elsewhere. After that you will no longer see error messages.
I hit same issue with MAC OS 10.8, after i upgrade ID CS6 to 8.0.1, the same error happen when start Extention manager.
i can not find /Users/<YourUserName>/Library/Caches/TemporaryItems/ from my MAC box.
Can you provide a workaround for 10.8 MAC enviroment?
If you update ID and run Extension Manager before October 4th, you will not encounter this problem. Because the certificate used to sign ID pre-installed extensions was revoked on October 4th, the signature of these extensions are not valid anymore, so Extension Manager failed to import them. InDesign team is working on a new update to fix this issue, it should be available in several days.
Just as what I said in previous post, at present you can delete the ZXP files in "/Library/Application Support/Adobe/InDesign/Version 8.0/<YourLocale>/Extensions".
From Finder in your Mac OS, Go > Go To Folder (Cmd + Shift + G). Type this:
This will navigate you to your user account on your Mac OS, then take you to Library/Caches/TemporaryItems.
From OS 10.7 (Lion), Library folder is hidden by default. You can enable it with a terminal command, but it will also enable all system folders which may potentially put you at risk - just in case you hit delete on one of the folders by mistake.
The aforementioned technique will show you the folder you need to see.
Hello Carl, after i delete the ZXP files in "/Library/Application Support/Adobe/InDesign/Version 8.0/<YourLocale>/Extensions", the error will not happen again.