1 Reply Latest reply on Jan 7, 2013 7:14 PM by ProDesignTools

    CS6 Opens Expired Trail, Serial # Now Invalid

    Skludd Level 1

      I am using a Macbook pro with Mountian Lion. I got a free trial of the Adobe CS6 Master Collection, and then bought Prodution Premium Creative Suite 6 (Master Collection) online to have the discs shipped to my house. My discs arrived the day before my trial was to expire and i installed them with no problem and used the serial number to register them online with no problems.

       

      The next day I went to open up InDesign and it told me my trial was over, so I clicked "License This Software" and tried my serial number again. This time it tells me it is "invalid". The only product that now opens is Photoshop. I can't even get to the installation instructions on my disc anymore because its a PDF and my trial is gone.

       

      How can I open the applications I purchased and registered online instead of the expired trial?