7 Replies Latest reply on Oct 6, 2012 9:20 PM by Jim_Simon

    Sound problem  CS5

    pp46 Level 1


      I think that I have touched a sound setting somewhere but can not find what ?


      I have sound in the source monitor where I edit the  but none in the program monitor when I check the sequence ..?

      also when I export media there is no sound


      This is not relative to a particular project as I have loaded several older ones and they all have also no sound in the program monitor


      any ideas please

      in advance Thanks


        • 1. Re: Sound problem  CS5
          the_wine_snob Level 9



          As a first-step test, can you confirm that the Audio Mixer is showing no Levels activity during playback?


          If you do not get Levels activity on the meters, check the sliders there please.


          One can Mute Audio Tracks in several places: in the Audio Mixer, and in the Audio Track's Header. Check both of those locations, please.


          Next step, do you have a Waveform Display in the Audio Track's Clip(s)? If not, perhaps this article will be helpful: http://forums.adobe.com/thread/726693?tstart=30


          If you have still not restored the Audio, then it's probably time to give us the full specs. of the files with the Audio.


          Good luck,



          • 2. Re: Sound problem  CS5
            pp46 Level 1

            HI Bill

            yes you were right I had a mute on the audio audio mixer

            Duh! sorry about that


            But Its all been one head ache getting my settings back..

            my WIN 7 64 did not start again after a windows update recently

            I had to reinstall everything (for about the 100th time in my life)

            Wonderful operating system windows...


            Now I have an issue with the NVIDIA GeForce GTX 285 that will not

            allow mercury payback engine any more (I have reinstalled the drivers from nvidia)


            I actually get a blue screen of death !

            If I use software only it works but it still bugs..


            This is a core i7 intel with 6G ram

            Seriously thinking of getting a mac !


            Anyway no hassle I will sort it out thanks for your help



            • 3. Re: Sound problem  CS5
              the_wine_snob Level 9



              Glad that it was a Mute Audio issue.


              As for the nVidia, is that card directly supported? If not, then you will need to add it to the Text file for the supported cards, and will need to do so with each PrPro update - do not know about when you update the OS, or the nVidia drivers, but others can direct you there.


              As for the BSOD, the cause is most often hardware related, though conflicts with low-level drivers and the OS can cause them too. A BSOD is a serious problem, and I would address its cause, before doing anything else. This article might be useful in troubleshooting the cause: http://forums.adobe.com/message/3465303#3465303


              Good luck,



              • 4. Re: Sound problem  CS5
                pp46 Level 1

                Thanks bill

                Probably the card has a defect its an old one now..

                I will get on to it


                But yes it is compatible that is why I bought it.

                I have been able to complete my video.

                Thanks for your prompt and helpful


                • 5. Re: Sound problem  CS5
                  Jim_Simon Level 8

                  Seriously thinking of getting a mac !



                  • 6. Re: Sound problem  CS5
                    pp46 Level 1

                    Hi Jim

                    Yes I know I tried CS5 on a mac and did not see any difference

                    apart from the price..

                    Moving to mac would mean using final cut

                    • 7. Re: Sound problem  CS5
                      Jim_Simon Level 8

                      Final Cut Pro, either 7 or X, would both be something of a step backwards at this point.