0 Replies Latest reply on Oct 6, 2012 1:00 PM by kkshortcuts

    My white 7 in color pandigital won't open adobe DRM books

    kkshortcuts

      Can someone help me figure out why my ereader will not open the adobe DRM books. The errors are as follows:

      W_ADEPT_FINGERPRINT_MISMATCH

      E_ADEPT_CORE_USER_NOT_ACTIVATED


      I have two Black pandigitals that open the library books up with no problem. Is there some setting on the white that needs to be changed? I have an account with adobe, and have used the adobe digital editions to bring the books in from the library to my computer. They open up on the computer fine. Just errors out only in the white ereader.


      Thanks for any help in this,

      Kathy