3 Replies Latest reply on Oct 8, 2012 1:01 PM by John T Smith

    Premiere Pro CS6 "startup error" because of no "capable video play module."

    RobertGrosz

      Hi,

       

      I need to edit some native 3D video and burn a Blu-ray of it, but cannot run a trial version of Premiere Pro CS6 on a brand new HP DV7-6b78us laptop because I get a prompt that says "Adobe Premiere Pro could not find any capable video play module.  Please update your video display drivers and start again."  However the video drivers for the Radeon video card are the most current according to HP (and Radeon).  So is there anything I can do or is this laptop unable to run Premiere Pro CS6?   Or is there a previous version of Premiere Pro that might work instead?  Thanks.

       

      Rob

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