Try a hard reset on the KOBO. They lose their mind occasionally, and this
may be one of those times....
HI. I just tried the hard reset without any success. I will try to reinstall the KOBO onto(into?) the ADE program
Sorry, but it doesn't work that way. Both devices stand alone and connect
via the USB cord and the operating system software. Let me go over the
process - no offense intended to your intelligence or experience.
The process of connecting should start with you plugging in the KOBO to
your computer. The computer should recognize the KOBO and give it a drive
letter. You can check on this with Windows Explorer (NOT Internet
Explorer), which will show you all of the devices attached to your computer.
Then, start ADE. If all is well, ADE will show the KOBO in the bookshelf
pane of the Library view. If it's not there, then you can try a couple of
things. First, press the key combination of CTL, SHIFT and the letter D.
That should deauthorize the KOBO if it's there. If ADE can't find it, it
will tell you it can't deauthorize the device. The next time ADE tries to
see the KOBO, it should ask you to authorize the device.
There's one more thing to consider. Did you upgrade any software - KOBO or
ADE? That can upset the applecart.