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Flash player downloads, and when I double click the downloaded package it starts to run. It deletes the file in the download directory and then just sits in the process tree of Windows Task Manager doing nothing.
I did eventually work around it, by downloading the MSI from http://www.adobe.com/products/flashplayer/fp_distribution3.html
However there is still a bug in that the .exe version hangs.
I am able to install the Internet Explorer version, but this does not install a version for FireFox (I use both for different purposes - IE mainly for in-house). I have the same problem when trying to update the Adobe Reader from the FireFox plug-in check page. The package downloads, appears to run, deletes the file from the download directory and then hangs as a process in the process tree with nothing displayed on-screen.
Any ideas as to why the .exe hangs?
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That's odd, something must be hanging it up. This is definitely not a common occurrence. Can you post the contents of your flashinstall.log file?
Where do I find the Flash Player installation log on Windows?
Thanks,
Chris
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Contents as below. Note that when I checked this morning, the temp folder no longer exists (C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\ICD1.tmp\) but that might be because I clear all temp files when exiting FireFox.
=O====== M/11.3.300.265 2012-07-26+09-10-31.396 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"
0001
0002
0003
0004
0005 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_265.dll
0016 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_Plugin.exe
0017 00000017 C:\WINDOWS\system32\Macromed\Flash
0018 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0019 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0020 00000012
=X====== M/11.3.300.265 2012-07-26+09-10-41.896 ========
=O====== M/11.3.300.265 2012-07-26+09-14-53.251 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\fp_pl_pfs_installer.exe"
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002
0003
0004
0005
0006
0007
0008
0009 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_265.dll
0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_Plugin.exe
0011 00000017 C:\WINDOWS\system32\Macromed\Flash
0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0013
0014
0015 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0016
0017
0018
0019 00000012
=X====== M/11.3.300.265 2012-07-26+09-15-00.517 ========
=O====== M/11.3.300.270 2012-08-03+08-15-15.105 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\{D31E0A01-D0F6-475F-B35B-BAF93FC1B112}\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002
0003
0004
0005
0006
0007
0008
0009
0010 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_3_300_270.dll
0011 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_Plugin.exe
0012 00000017 C:\WINDOWS\system32\Macromed\Flash
0013 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0014
0015
0016 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0017
0018
0019
0020 00000012
=X====== M/11.3.300.270 2012-08-03+08-15-26.008 ========
=O====== M/11.3.300.265 2012-08-03+08-14-30.819 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_Plugin.exe" -update plugin
0001 00000011 0
=X====== M/11.3.300.265 2012-08-03+08-15-26.228 ========
=O====== M/11.3.300.270 2012-08-14+08-22-59.224 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.3.300.270 2012-08-14+08-22-59.475 ========
=O====== M/11.3.300.270 2012-08-14+08-22-50.359 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\FlashPlayerUpdate.exe"
0001
0002
0003
0004
0005
0006
0007 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008
0009 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_270.ocx
0010 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe
0011 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.dll
0012 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0013
0014
0015 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0016
0017
0018
0019 00000012
=X====== M/11.3.300.270 2012-08-14+08-23-06.698 ========
=O====== M/11.3.300.271 2012-08-21+08-11-24.375 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\{7F45D373-B515-4B70-98EE-4086B027BF76}\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.3.300.271 2012-08-21+08-12-01.655 ========
=O====== M/11.3.300.270 2012-08-21+08-11-03.741 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.3.300.270 2012-08-21+08-12-01.905 ========
=O====== M/11.3.300.271 2012-08-29+08-07-10.031 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -update activex
=X====== M/11.3.300.271 2012-08-29+08-10-52.875 ========
=O====== M/11.3.300.271 2012-09-05+08-14-16.624 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -update activex
=X====== M/11.3.300.271 2012-09-05+08-14-54.643 ========
=O====== M/11.3.300.271 2012-09-12+08-16-21.504 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -update activex
=X====== M/11.3.300.271 2012-09-12+08-17-10.246 ========
=O====== M/11.3.300.271 2012-09-17+13-14-36.584 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -maintain activex
0001
0002 00000018
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014 00000012
=X====== M/11.3.300.271 2012-09-17+13-15-20.194 ========
=O====== M/11.3.300.270 2012-09-17+13-18-08.085 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_270_Plugin.exe -maintain plugin
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018
0019
0020
0021
0022 00000012
=X====== M/11.3.300.270 2012-09-17+13-18-14.070 ========
=O====== M/11.4.402.278 2012-09-20+10-06-04.186 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.278 2012-09-20+10-06-04.295 ========
=O====== M/11.4.402.278 2012-09-20+10-05-57.873 ========
0000 00000010 "C:\Documents and Settings\Mary_Freeman\Local Settings\Temporary Internet Files\Content.IE5\EJCHURBR\install_flash_player_ax[1].exe"
0001
0002
0003
0004
0005 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0006
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
=X====== M/11.4.402.278 2012-09-20+10-06-13.967 ========
=O====== M/11.4.402.278 2012-10-08+09-07-04.685 ========
0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe -maintain activex
0001
0002 00000018
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018
0019 00000012
=X====== M/11.4.402.278 2012-10-08+09-07-13.374 ========
=O====== M/11.4.402.287 2012-10-08+09-19-18.629 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\InstallPlugin.exe" -install -msi
0001
0002
0003 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll
0014 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe
0015 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018
=X====== M/11.4.402.287 2012-10-08+09-19-21.097 ========
=O====== M/11.4.402.278 2012-10-08+16-41-21.885 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.278 2012-10-08+16-41-21.948 ========
=O====== M/11.4.402.278 2012-10-08+16-41-14.729 ========
0000 00000010 "C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\{025FFCA3-4758-4799-9571-2FA4D820D448}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0006
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_278.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_278_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011
0012
0013 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0014
0015
0016
0017 00000012
=X====== M/11.4.402.278 2012-10-08+16-41-26.666 ========
=O====== M/11.4.402.287 2012-10-08+16-41-08.682 ========
0000 00000010 C:\DOCUME~1\MARY_F~1\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 0
=X====== M/11.4.402.287 2012-10-08+16-41-26.854 ========