Flash Player problem

[PJ47]

My Control Panel says I have Flash Player version 11.4.402.278 whereas Adobe's website says I have version 11.3.31.331. Also Flash Player is not listed in Programs.  Are the two connected?  I'm running Windows 7 and use Google Chrome.  Help please.

[VikramGaur]

Hello,

Welcome to Adobe Forums.

Are you checking Flash Player version on Chrome or Internet Explorer (On Adobe's website)

Adobe Flash Player will not appear in Programs as it is a Plugin.

You might gave different versions for Adobe Flash Player (ActiveX Version for IE and Plugin Version for Other Browsers).

Please double check the Flash Player version for both, Start -> Control Panel - Click on Flash Player -> Check on Advanced Tab, Screenshot :

Thanks,

Vikram

[PJ47]

Hello,

I checked version on Chrome. I’ve now downloaded a version using IE9 and it is 11.4.402.287. The website is still showing that I’ve got version 11.3.31.331. Hope this helps.

PJ47

[VikramGaur]

Hello,

Adobe Flash Player 11.3.31.331 version is installed for your other browsers (Chrome or Firefox).

You can download offline installer for 11.4 from this KB : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Thanks,
Vikram

[PJ47]

Hello,

1. I don' have Firefox installed.  I used to but i uninstalled it some weeks ago.

2. In Internet Explorer both the plug in version and the Active X version are 11.4.402.287.

3. Using Chrome, the Adobe website says I have version 11.4.31.110. Using IE9 Adobe says I have 11.4.402.287.

4. Chrome says it is up to date.

5. If Chrome is up to date why is the Flash Player reported different to the IE9 version?

6. If I log on to You Tube and right click on a video it reports that adobe flash player is version 11.4.31.110.

7. I can't download You Tube videos using Chrome but can using IE9 with Real Player.

Thanks.

PJ

[pwillener]

...because Chrome has its own embedded Flash Player version.