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1. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 8, 2012 10:19 AM (in response to eliteart.pro)Hello, where I can find restriction's note or something for make animation for Safari (Mac or PC) browser ?
My animation play wrong in this one. I wanna know, where I make mistake.
Or Edge not crossbowser tool?
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2. Re: Animation play wrong in Safari on Win and Mac (with link to project)
sarhuntOct 8, 2012 10:51 AM (in response to eliteart.pro)
Hey eliterart,
Do you mind posting a link to a .zip of your project file so we can check it out?
Thanks!
Sarah
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4. Re: Animation play wrong in Safari on Win and Mac (with link to project)
sarhuntOct 8, 2012 12:58 PM (in response to eliteart.pro)
Hey eliteart, do you mind uploading the unpublished project files? The published version isn't meant to be opened in Animate
Thanks!
Sarah -
5. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 8, 2012 1:06 PM (in response to sarhunt)Ok, here new link: http://eliteart.pro/RFGC/edge.zip
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6. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 13, 2012 12:22 PM (in response to eliteart.pro)So... what results you investigation show?
Wy my presentation don't work in Safari?
Client wait... time is money $)
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7. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 15, 2012 12:54 PM (in response to eliteart.pro)Hello? I post needed files... and where is you solution?
Please, help!!!
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8. Re: Animation play wrong in Safari on Win and Mac (with link to project)
Jerry Witt Oct 16, 2012 9:07 AM (in response to eliteart.pro)I think this thread got very little response because there is not enough information. I tried the file out on a Mac with Safari and it seemed to work fine. I would say that the graphics are very large and that is going to cause it to play back slowly. But it played.
Perhaps describing what issues you are having specifically in each browser will help others to even see the problem.
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9. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 16, 2012 9:13 AM (in response to Jerry Witt)Thank you, but in Chrome on Linux (same engine as Safari) - don't play correctly (like and Safari on Mac). If you launch on Mozilla (PC) - you see differences.
Enough information? I get my source files, what I must get else?
Support request source files - and go to deep silence?
I need to know, where is my mistake, or this not my, but Animate?
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10. Re: Animation play wrong in Safari on Win and Mac (with link to project)
Jerry Witt Oct 16, 2012 9:45 AM (in response to eliteart.pro)I know English may not be your primary language. But the more info you give the more you may stand to get. If you can say what the differences are that may help. I'm not much help because I am a Mac guy and cannot compare Linux and the PC here.
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12. Re: Animation play wrong in Safari on Win and Mac (with link to project)
sarhuntOct 16, 2012 10:03 AM (in response to eliteart.pro)
Hey eliteart,
Which version of Firefox are you running? Also Safari on PC is not support, as Apple no longer supports this browser.
Thanks,
Sarah
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13. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 16, 2012 10:07 AM (in response to sarhunt)Thanks for you answer.
Firefox 16.0.1 run this correctly. Problem in Chrome on Linux and Safari on PC. But if say that one not supported, ok.
And what about Chrome (Linux)?
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14. Re: Animation play wrong in Safari on Win and Mac (with link to project)
Jerry Witt Oct 16, 2012 10:46 AM (in response to eliteart.pro)Same problem in Chrome? or different?
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15. Re: Animation play wrong in Safari on Win and Mac (with link to project)
elaineccOct 16, 2012 11:18 AM (in response to eliteart.pro)
Hi, eliteart.pro-
Looks like you're getting some traction on this thread. I want to clarify that we as the Edge Animate team are not officially a support team - we're responding to the forums in addition to our normal jobs as developers and quality engineers on Animate. Sometimes, due to deadlines, vacations, or conferences, we can't get back to the forum immediately, and I'm pretty sure everyone on the forum wants us to be working primarily on getting new features into Animate.
Thanks,
-Elaine
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16. Re: Animation play wrong in Safari on Win and Mac (with link to project)
eliteart.pro Oct 16, 2012 12:17 PM (in response to elainecc)Ok, I undertand this, Elaine. Thank you. But if Animate team (Sarah) ask me send file source of my project - normal reaction from me - what doing wrong in this Edge file and I wait suggestion.
Or this just curiosity from support team?