-
1. Re: Unable to validate serial number
BernaJ Oct 9, 2012 5:13 AM (in response to BernaJ)Also, after spending countless amounts of time with adobe and they said to download and install the trial version, however, when I attempted to do that I receive the error that the software is not genuine.
-
2. Re: Unable to validate serial number
Arpit KapoorOct 9, 2012 5:40 AM (in response to BernaJ)
Bernaj, seems like your machine is not able to communicate to adobe serialization server. Could to try the below suggestion and check if that helps.
Open a Finder window. Choose Go > Go To Folder.
Type "/etc" (make sure that you're is logged in as an administrator).
Select the hosts file and open it.
Look for any entries that refer to activate.adobe.com and delete them. For example, 127.0.0.1 activate.adobe.com and delete it.
Save the file and close it.
-
3. Re: Unable to validate serial number
Arpit KapoorOct 9, 2012 5:42 AM (in response to Arpit Kapoor)
1 person found this helpful -
4. Re: Unable to validate serial number
BernaJ Oct 10, 2012 6:13 AM (in response to Arpit Kapoor)I was able to delete all the correct entries and I CS6 was finally able to validate the serial.
Thanks for your help!