Please excuse me if this is not the correct forum, I’m new to Adobe’s customer service, and I couldn’t find a direct Adobe email account to send my
question, apart from email@example.com which I don’t believe it would be appropriate.
I would like to purchase Adobe CS6 Production Premium and found “Toshcomputers” a supplier of Adobe and Apple products on Ebay who are selling Adobe CS6 Production Premium commercial copy for AU$1249.00, which is exceptional value.
Toshcomputers are selling CS6 Production Premium commercial upgrade with a CS5.5 Production Premium serial number, which is unusual. I have searched the Internet and could not find anything negative against Toshcomputers that warrants concerns; they have a very high rating on Ebay's customer’s feedback.
Are there any reasons for Adobe not to honour the CS6 Production Premium upgrade & CS5.5 Production Premium commercial licence sold by Toshcomputers, given they are genuine Adobe software serial numbers as claimed by Toshcomputers?
The following product description is from Toshcomputer’s Ebay web page.
“Adobe Creative Suite 6 Production Premium Full-Feature boxed CS6 (Adobe-sealed retail box)
Fully featured Mac or Windows Commercial license (boxed), you pick the platform you like (this means you get either the Mac or Windows version, not both). This is not Teacher/Student, Not Education, Not Upgrade, Not OEM, Not DVD-only, NOT the older CS5.5 only: This is a boxed, Adobe-sealed full Commercial CS6 upgrade retail box and a Commercial CS5.5 serial number, together making a fresh CS6 Commercial license. No other Adobe software is required. This set allows for full Adobe account creation and Adobe support, software registration, upgrades, etc. Careful when you consider advertisements that do not state specifically that the item is sent in the standard Adobe retail BOX, as re-packaged DVD-only sales are common for non-genuine product.
The only difference to our standard CS5 retail box is that you, once only during installation, enter two serial numbers. This product will register with Adobe and is eligible for full Adobe support. We have sold hundreds of these sets worldwide, check prior eBay client comments. Adobe has given us permission to use their trademarks for our advertisements. Note: We can also list here any UPGRADES to CS6, from CS3, CS4, CS5 and CS5.5 versions; just let us know what you need.”
See Toshcomputers Ebay web link for more details:
The following are some general information about the company:
They are an Australian company based in Sydney, registered as “Triaxis Pty Ltd” ABN 58 129 146 863 trading as “Toshcomputers” as stated by “business.gov.au” and ASIC.
See web page links:
Any feedback is most welcomed, and I would be most grateful if Adobe Customer service could verify “Toshcomputers” software supply method does not infringe Adobe’s Customer software license agreement.