5 Replies Latest reply on Oct 9, 2012 4:47 PM by SG...

    Adobe configurator

    fotonut1 Level 1

      Adobe configurator

      I am trying to load configurator 3.1 into photoshop CS6. I receive an error message "installer failed to intialize"  Download support advisor This leads me to error message CPSID 82829s5 Missing install bootstrapper go to adobe cleanup. This tells me to download cleanup tool and uninstall photoshop and activate the cleanup tool (it notes that it works for c s5 and 5.5 and does not mention cs6) If I uninstall CS6 I will lose all my actions and keyboard shortcuts. Is this the correct course of action

      Thanks

      Roger Lieberman

       

      Edited by: SG... Removed email from body copy