4 Replies Latest reply on Oct 10, 2012 1:24 PM by Peter Spier

    InDesign 5 crashes with EXC_BAD_ACCESS (SIGBUS)

    hlax

      user says that Indesign 5 crashes while placing pdf files.

       

      They get followign error

       

      Process:         Adobe InDesign CS5 [40353]

      Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

      Identifier:      com.adobe.InDesign

      Version:         7.0.4.553 (7040)

      Code Type:       X86 (Native)

      Parent Process:  launchd [122]

       

      Interval Since Last Report:          20711627 sec

      Crashes Since Last Report:           241

      Per-App Interval Since Last Report:  5580968 sec

      Per-App Crashes Since Last Report:   67

       

      Date/Time:       2012-10-10 10:18:18.343 -0400

      OS Version:      Mac OS X 10.5.8 (9L31a)

      Report Version:  6

      Anonymous UUID:  440CA63B-9C86-492A-A9FF-5B8B9EE9F0FC

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

      Crashed Thread:  0

       

      Thread 0 Crashed:

      0 com.adobe.InDesign.Links       0x1fe27e43 0x1fd9b000 + 577091

      1 PublicLib.dylib                0x014d9422 Command::DoImmediate(short) + 34

      2 com.adobe.InDesign.Utilities   0x1ace5aa3 0x1ace4000 + 6819

      3 com.adobe.InDesign.Utilities   0x1ace5ccc 0x1ace4000 + 7372

      4 ...adobe.InDesign.AppFramework       0x19a2a688 0x19a10000 + 108168

      5 PublicLib.dylib                0x014da57b CmdUtils::ProcessCommand(ICommand*) + 59

      6 ...adobe.InDesign.AppFramework       0x19a3d3d0 GetPlugIn + 34464

      7 com.adobe.InDesign.Widgets              0x1cad1059 GetPlugIn + 211337

      8 com.adobe.InDesign.Widgets              0x1cad4386 GetPlugIn + 224438

      9 com.adobe.InDesign.Widgets              0x1cad3fc0 GetPlugIn + 223472

      10 PublicLib.dylib                           0x014ee82b CScrapSuite_Extensible::Paste(IClipboardController*, IControlView*, short) + 219

      11 ...obe.InDesign.Application UI            0x1b422ff4 0x1b400000 + 143348

      12 ...obe.InDesign.Application UI            0x1b423f05 0x1b400000 + 147205

      13 ...obe.InDesign.Application UI            0x1b421abc 0x1b400000 + 137916

      14 ...obe.InDesign.Application UI            0x1b484632 GetPlugIn + 217730

      15 com.adobe.InDesign.Actions              0x21d92de3 GetPlugIn + 11699

      16 com.adobe.InDesign.Actions              0x21d98adb GetPlugIn + 35499

      17 ...adobe.InDesign.AppFramework      0x19a11e63 0x19a10000 + 7779

      18 com.apple.HIToolbox                0x97d8713d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181

      19 com.apple.HIToolbox                0x97d8657b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405

      20 com.apple.HIToolbox                0x97da2ecc SendEventToEventTarget + 52

      21 ...adobe.InDesign.AppFramework      0x19a12fef 0x19a10000 + 12271

      22 ...adobe.InDesign.AppFramework      0x19a384fa GetPlugIn + 14282

      23 com.adobe.InDesign                0x0000288b main + 187

      24 com.adobe.InDesign                0x000027a6 start + 54

       

       

      Had user reset preference file but same problem.

       

      Any way to diagnose this issue?