5 Replies Latest reply on Oct 11, 2012 10:30 AM by Peter Spier

    Indesign CS5 Unexpectedly Quits on Launch

    970 Design

      I know I am not alone on this but I am frusterated and can not find an easy solution. All my Adobe CS5 programs work great, but when I try to launch Indesign it loads for a sec and then when it is loading the plug-ins it just quits. It is just impossible to open now. I think it began when I force quit the program once.

       

      I tried a perfence reset.

      Itried deleating the Indesign SavedData

       

      I have not done a compleate reinstall, becacause my disk is at the office and I just need this fixed.

       

      Any more ideas?

       

      I am on a mac with the latest softwear.

        • 1. Re: Indesign CS5 Unexpectedly Quits on Launch
          970 Design Level 1

          Process:         Adobe InDesign CS5.5 [380]

          Path:            /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

          Identifier:      com.adobe.InDesign

          Version:         7.5.3.333 (7530)

          Code Type:       X86 (Native)

          Parent Process:  launchd [139]

          User ID:         502

           

           

          Date/Time:       2012-10-11 01:23:35.121 -0600

          OS Version:      Mac OS X 10.8.2 (12C60)

          Report Version:  10

           

           

          Interval Since Last Report:          4029 sec

          Crashes Since Last Report:           17

          Per-App Interval Since Last Report:  227 sec

          Per-App Crashes Since Last Report:   17

          Anonymous UUID:                      4E70936A-D943-39B1-C0C7-710997225EC6

           

           

          Crashed Thread:  0  Dispatch queue: com.apple.main-thread

           

           

          Exception Type:  EXC_BAD_ACCESS (SIGBUS)

          Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000038

           

           

          VM Regions Near 0x38:

          --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

              __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

           

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   dyld                                    0x8fe438d3 ImageLoader::isLinked() const + 11

          1   dyld                                    0x8fe414d3 NSLinkModule + 102

          2   libdyld.dylib                           0x934cf303 NSLinkModule + 87

          3   com.adobe.InDesign.Font Manager          0x129f7bc8 TINglue_version + 792

          4   com.adobe.InDesign.Font Manager          0x129f85cf TIN_Startup + 177

          5   com.adobe.InDesign.Font Manager          0x1297e329 GetPlugIn + 17705

          6   ObjectModelLib.dylib                    0x011381a1 0x111f000 + 102817

          7   ObjectModelLib.dylib                    0x01138abb 0x111f000 + 105147

          8   ObjectModelLib.dylib                    0x01147396 0x111f000 + 164758

          9   ObjectModelLib.dylib                    0x01157c1d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101

          10  ObjectModelLib.dylib                    0x01153244 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196

          11  com.adobe.InDesign                      0x00002842 main + 82

          12  com.adobe.InDesign                      0x000027c6 start + 54

           

          Message was edited by: Peter Spier

          • 2. Re: Indesign CS5 Unexpectedly Quits on Launch
            Peter Spier Most Valuable Participant (Moderator)

            Next time, please put your crash report on Pastebin.com and give us a link here. Crash reports make forum navigation very difficult.

             

            Your problem is SING. See SING Removal

            • 3. Re: Indesign CS5 Unexpectedly Quits on Launch
              970 Design Level 1

              That did not work. Itstill crashes on start up every time.

               

              http://pastebin.com/nVGmVQtF

              • 4. Re: Indesign CS5 Unexpectedly Quits on Launch
                Larry G. Schneider Adobe Community Professional & MVP

                Are you using some sort of Font Manager? If so, which one?

                • 5. Re: Indesign CS5 Unexpectedly Quits on Launch
                  Peter Spier Most Valuable Participant (Moderator)

                  It's definitely SING.

                   

                  Reboot and try again. Also, if there was a file open previously you may need to empty your InDesign Recovery folder.