32 Replies Latest reply on Mar 8, 2016 6:33 PM by dzsokolino

    Render Problems - Glitches on one frame

    gauncecj Level 1

      Hi, I am having some issues while rendering in After Effects CS6. Below are two frames that seem to glitch during rendering...



      This footage was shot on P2 media. The background is a Photoshop composition. I am using a garbage matte along with keylight on the footage and no other effects. In the AE preview window, there are no problems. I am using Dynamic Link to bring the AE composition into Premiere and can see the problems in the Premiere preview window. I have also tried rendering out of After Effects to an H.264 format and lossless Quicktime format. Both had the bad frame.

       

      I was having the same issue in another project, but then cleared the disk cache. That solved the problem. Now, I'm not sure what to do.

       

      Any help would be greatly appreciated.

       

      Thanks,

       

      Calvin

       

      Message was edited by: Andrew Yoole - removed highlight colour from post text - it was almost impossible to read.

        • 1. Re: Render Problems - Glitches on one frame
          lasvideo Level 4

          I have expereinced P2 glitches in PrP for a while now. I have reported it several times. I even sent then still images of the glitches. Not a priority I guess.

           

          Please dont highlight your post. It makes it REALLY hard to read.

          • 2. Re: Render Problems - Glitches on one frame
            gauncecj Level 1

            I have gone through this same process, with P2 media, on multiple occasions and never had this issue until now.

             

            Sorry about the highlighted text.  I copied and pasted the text from another forum, and didn't realize it came in highlighted.   

            • 3. Re: Render Problems - Glitches on one frame
              BenjaminMarkus Level 4

              Please submit a bug report here. More on how to give feedback: http://bit.ly/93d6NF

              • 4. Re: Render Problems - Glitches on one frame
                gauncecj Level 1

                Now, when I try to render straight out of After Effects, the render finishes less than a second into the composition... no matter what format I choose.  Has anyone else had this issue?

                • 5. Re: Render Problems - Glitches on one frame
                  BenjaminMarkus Level 4

                  This is a workaround, but have you tried turning off other layers and rendering out each individual layer of your composition to an image sequence, PNG with an alpha for example, and recompositing them again in After Effects?

                  • 6. Re: Render Problems - Glitches on one frame
                    gauncecj Level 1

                    No, I haven't done that.  I will give it a try. 

                     

                    I won't be able to do that regularly though.  Right now, I have about 20 compositions that are having this issue and will continue to get the same type of projects on a weekly basis.

                    • 7. Re: Render Problems - Glitches on one frame
                      sloncek

                      I am experiencing the exact same problem and so are all of my coworkers. We have just transitioned the office from Final Cut Pro to Adobe Creative Cloud and are all using Premiere to edit and After Effects to do the keying in. Many of us do daily shows and experience this problem daily. The only way so far for us to try to fix it has been, redoing the keying on that clip and hoping that no additional bugs will happen. This is a horrible issue.

                      • 8. Re: Render Problems - Glitches on one frame
                        gauncecj Level 1

                        The best and only solution I have found for this problem is to constantly empty the disk cache in After Effects and Premiere.  I would do this every time I opened up the projects and every time I was about to export media.  The problem didn't completely go away though.  I still had corrupted frames occur once in a while, but after seeing corrupted frames in every sequence I exported (20 to 40 at a time), I was relieved to only see them in two or three of the sequences.

                         

                        I hope this helps!

                         

                        Calvin

                        1 person found this helpful
                        • 9. Re: Render Problems - Glitches on one frame
                          isningamez

                          Try to export to a different drive this should fix it, the drive I'm exporting now is dedicated for AE export only.

                           

                          I hope this work for you guys.

                          • 10. Re: Render Problems - Glitches on one frame
                            sloncek Level 1

                            Thanks for the suggestion but the problem doesn't show itself only when rendering. The 'bug' can be seen inside after effects in the composition.

                            • 11. Re: Render Problems - Glitches on one frame
                              Fruitmedia

                              Something that worked for me was changing any of the tick box states within Keylight. It doesn't seem to matter which tick box you change. Battled with this for ages and purging all caches within AE (image, disk, database) didn't work. This did.

                               

                              Watch this screen capture to see what I mean: https://vimeo.com/52918281

                               

                              Cheers,

                              PJ

                              • 12. Re: Render Problems - Glitches on one frame
                                chauffeurdevan Level 2

                                I had a similar glitch problem last year with XDCam EX footage. The glitches were there only if Iwas in half resolution of lower. Once I was in full resolution, no more glitches.

                                • 13. Re: Render Problems - Glitches on one frame
                                  Calvin Gaunce Level 1

                                  Fruitmedia wrote:

                                   

                                  Something that worked for me was changing any of the tick box states within Keylight. It doesn't seem to matter which tick box you change. Battled with this for ages and purging all caches within AE (image, disk, database) didn't work. This did.

                                   

                                  Thanks, Fruitmedia!

                                   

                                  I watched your screen capture and it seemed to work flawlessly.  Next time I run into this issue, which I'm guessing will be very soon, I will try your solution and post again with results.

                                   

                                   

                                  Calvin

                                  • 14. Re: Render Problems - Glitches on one frame
                                    Calvin Gaunce Level 1

                                    I just ran into the problem again and Fruitmedia's solution fixed it. 

                                     

                                    All you have to do is unclick a tick box in the keylight effect... Works every time

                                    • 15. Re: Render Problems - Glitches on one frame
                                      mike.buckhout Level 1

                                      I have also had this issue, most recently when using AE CS6 comps embedded within Premiere Pro sequences.  The suggestion to click and unclick an option box works sometimes, but I have found there are some frames that don't respond.  An alternative solution is to set a key frame with just a slight adjustment for any setting within Keylight that won't visibly affect the frame in question, then switch it back after the frame passes.   For me, I set the pre-screen blur to 0 px on both sides of the frame, and then to .1 for the problem frame.  This can be done easily and doesn't really compromise the output.

                                      • 16. Re: Render Problems - Glitches on one frame
                                        Dave LaRonde Level 6

                                        I don't know why people feel compelled to use Dynamic link.  Rendering out of AE into the codec used for the Premiere timeline works just fine, the rendering is OVER, you don't have to second-guess if there could be AE-Dynamic Link weirdness and you can get on with life.

                                        • 17. Re: Render Problems - Glitches on one frame
                                          mike.buckhout Level 1

                                          Dave LaRonde wrote:

                                           

                                          I don't know why people feel compelled to use Dynamic link.  Rendering out of AE into the codec used for the Premiere timeline works just fine, the rendering is OVER, you don't have to second-guess if there could be AE-Dynamic Link weirdness and you can get on with life.

                                           

                                          True, however there is one advantage- in that you are not consuming extra hard drive space with segments of the final product.  Of course if this comp is something that gets used frequently with no changes being made, then you would be wasting lots of rendering time by not making a fully rendered movie and just dropping in the sequence as needed, like you said.

                                          • 18. Re: Render Problems - Glitches on one frame
                                            Rick Gerard Adobe Community Professional & MVP

                                            Extra drive space used to be an issue for me but it is not any more. My standard hourly shop rate is about the same as a terabyte of drive space so if I waste an hour rendering or trying to fix a problem that may have been caused by trying to save a bit of drive space I've just paid for another terabyte of storage. It's a no brainier to add more storage for just about every new project. It's just good business and it is more profitable than fiddling around trying to save a few GB here and there.

                                            • 19. Re: Render Problems - Glitches on one frame
                                              lasvideo Level 4

                                              The P2 glitches happen in PrP whether AE is used or not. Nothing has changed in 6.03. The problem is the same that I experienced in October and last summer. After making several bug reports Ive given up on expecting a quick fix for this devastating problem. If you always shoot P2, I would not edit with CS6. Its that simple at the moment.

                                              • 20. Re: Render Problems - Glitches on one frame
                                                Dave LaRonde Level 6

                                                ... there is one advantage- in that you are not consuming extra hard drive space with segments of the final product.

                                                 

                                                You have to render eventually.  I don't see how this saves a great deal of storage.

                                                • 21. Re: Render Problems - Glitches on one frame
                                                  mike.buckhout Level 1

                                                  Imagine you have a long intro movie made in AE, now if you just link that comp into your premiere sequence then you will only have a rendered version of it in the final export.  Alternatively- If you render it in AE first, then drop it into Premiere and export it out again as part of the sequence then you have what is essentially another copy of that intro sequence taking up space.  This might not make a big difference for everyone, but it is a way to potentially save some space.

                                                  • 22. Re: Render Problems - Glitches on one frame
                                                    lasvideo Level 4

                                                    Mike there is one flaw to that approach. Where the rendering is done really makes a difference.

                                                     

                                                    When I do commercials I have lots of dynamically linked clips on the PrP timeline. In order to watch playback of the sequence its necessary to render it which creates preview only files (usually at a lower resolution). PrP is a lot slower rendering AE DL sequences then AE which is quite a bit faster.

                                                     

                                                    So I actually save a lot of time by

                                                     

                                                    1.Selecting clip on PrP timeline.

                                                    2. Making an AE DL project

                                                    3. Editing in AE

                                                    4. Exporting intermediary file from AE  making SURE I have "Project Link" checked in the export panel

                                                    5. Using fast replace function to replace AE DL clip on PrP timeline with AE movie.

                                                    6. If I need to revise the move, I right click and choose "Edit Original" which opens that AE project up. This is possible due to the Proejct Link  option when exporting from AE.

                                                     

                                                    AE rendering really speeds up the workflow and on some projects every second counts  (I should add I work on an HP Z820 and still find this approach the fastest way to do things.O

                                                    • 23. Re: Render Problems - Glitches on one frame
                                                      gauncecj Level 1

                                                      FYI - I have encountered this issue again using footage from a Canon 7d.  I was not using Dynamic Link.  Therefore, I believe the issue lies solely with Keylight inside of AE. 

                                                      • 24. Re: Render Problems - Glitches on one frame
                                                        mike.buckhout Level 1

                                                        Yes, I believe the message we are all in agreement on is that Keylight has

                                                        some unpredictable issues, regardless of Dynamic Linking.

                                                        • 25. Re: Render Problems - Glitches on one frame
                                                          Dave LaRonde Level 6

                                                          ... I believe the message we are all in agreement on is that Keylight has

                                                          some unpredictable issues, regardless of Dynamic Linking.

                                                           

                                                          Is it Keylight, or is it the footage itself?  What is the media container and the codec of the footage that's causing these problems?

                                                          • 26. Re: Render Problems - Glitches on one frame
                                                            twosox2112

                                                            I have encountered the same problem, shooting on P2, and importing the sequence as a comp from PrP.  Although the click/unclick option does work for me, it only works for each instance of the glitch and on clips with multiple glitches, it toggles them off and on alternatively.  not sure if that made sense...what I mean is one click doesn't fix the entire clip.

                                                             

                                                            the only thing that I have found to fix it, is to directly import the orginal media from the source drive into the project, add it to the timeline and use the corrupted clip in the timeline as a guide to sync it up and trim it appropriately.  then copy/paste whatever masks, effects, and keyframes you applied to the corrupt clip, and then delete the corrupt clip.  (or hide it).

                                                             

                                                            This technique has worked for me on 2 separate projects.  What a huge pain in the arse though.  With more and more of our projects involving greenscreening, we chose to purchase the P2 for it's color space.  Part of the reason we were planning on transitioning to CS6 from FCP7 was the ease of the dynamic link...now this.  Ugh.

                                                            • 27. Re: Render Problems - Glitches on one frame
                                                              cornelius_3 Level 1

                                                              I've been troubleshooting the same issue for a while and have concluded that my problem was caused by Keylight not being able to handle the mark that I added to the layer.  I removed the mask and created a new one, moved it around a bit and noticed that the glitch would disappear and return based on what the mask was at that current time.

                                                               

                                                               

                                                              Possible solution, ditch your mask and make a new one? 

                                                              • 28. Re: Render Problems - Glitches on one frame
                                                                LennyLenfestey

                                                                XDCAM footage also exhibits this in After Effects, it's not just the dynamic link.

                                                                 

                                                                The way I found around it is to grab one of the handles on the mask and move it. The glitch disappears straight away. So I wouldn't be surprised to find it's some conflict between Keylight and the mask.

                                                                • 29. Re: Render Problems - Glitches on one frame
                                                                  jasonllapp

                                                                  I'm seeing the issue and I'm working with red media. Footage seems to have no bearing.

                                                                  • 30. Re: Render Problems - Glitches on one frame
                                                                    opsanus

                                                                    I have just seen this problem in an After Effects CC/Keylight 1.2 + Premiere Pro CC project that uses XDcam footage. So far for us, the quickest way to eliminate it was to turn OFF the option "Lock Biases Together" under Alpha Bias. I don't understand what the logical connection is, but it seems to solve it.

                                                                    • 31. Re: Render Problems - Glitches on one frame
                                                                      Debskirow

                                                                      I came across this problem today. One item that pops up when you are having problems with After Effects - like this problem - is to clean your cache. Save your project - then close it. Still in After Effects - click Edit - Preferences - Media & Disk Cache. Clear your cache. It has helped almost every time I have an issue. I also defrag my computer after heavy usage and setup to defrag automatically on a weekly basis.

                                                                      • 32. Re: Render Problems - Glitches on one frame
                                                                        dzsokolino Level 1

                                                                        I had the same problem with Keylight-ed dynamic link. Switching to software-only helped. Also you have to export out from Premiere not from AME. Looks like OpenCL is not at that level yet, that is able to handle keylight effect properly.