1 Reply Latest reply on Oct 12, 2012 9:13 PM by SuhasYogin

    Flash CS5.5 & CS6 crash when displaying bitmaps

    Toxikman

      I'm having a crashing issue with Flash Pro CS5.5 on Mac OS X Mountain Lion 10.8.2 where when I open a FLA file it will crash every time, a few seconds after displaying the stage. It seems to only crash if the stage has bitmaps on it to start, or if I open a Library symbol that contains bitmaps. I just downloaded the CS6 Trial and it crashes also.

       

      I can send an Adobe engineer the FLA file if you give me the contact information.

       

      I have a 13" Macbook Pro (late 2008 aluminum unibody) with 4GB of RAM. I have confirmed that it is not a low-memory issue, if I reboot and start Flash first, I still get this problem.

       

      Please help, as this is preventing me from working! Thanks!!

       

      Here's the basic crash stack:

       

      Process:         Adobe Flash CS6 [1956]

      Path:            /Applications/Adobe Flash CS6/Adobe Flash CS6.app/Contents/MacOS/Adobe Flash CS6

      Identifier:      com.adobe.flash

      Version:         12.0.0.481 (12.0.0)

      Code Type:       X86 (Native)

      Parent Process:  launchd [229]

      User ID:         501

       

       

      Date/Time:       2012-10-12 15:53:02.585 -0700

      OS Version:      Mac OS X 10.8.2 (12C60)

      Report Version:  10

       

       

      Interval Since Last Report:          66631 sec

      Crashes Since Last Report:           8

      Per-App Interval Since Last Report:  155 sec

      Per-App Crashes Since Last Report:   2

      Anonymous UUID:                      24728146-72C4-19A0-7FE6-D27662BCE924

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x000000005d8958ec

       

       

      VM Regions Near 0x5d8958ec:

          Java                   0000000040110000-000000004c110000 [192.0M] rw-/rwx SM=PRV 

      -->

          __TEXT                 000000008fe74000-000000008fea7000 [  204K] r-x/rwx SM=COW  /usr/lib/dyld

       

       

      Application Specific Information:

      Java information:

      Exception type: Bus Error (0xa) at pc=000000005d8958ec

       

      Java VM: Java HotSpot(TM) Client VM (20.10-b01-428 mixed mode macosx-x86)

       

      Current thread (000000002a997c00):  JavaThread "main" [_thread_in_native, id=-1407919576, stack(00000000bf800000,00000000c0000000)]

      Stack: [00000000bf800000,00000000c0000000]

       

      Java Threads: ( => current thread )

        000000002a9fa400 JavaThread "Code Model Worker" [_thread_blocked, id=-1307631616, stack(00000000b1ff2000,00000000b20f2000)]

        000000002a9f9400 JavaThread "Code Model Worker" [_thread_blocked, id=-1308688384, stack(00000000b1ef0000,00000000b1ff0000)]

        000000002a9f8800 JavaThread "Code Model Worker" [_thread_blocked, id=-1309745152, stack(00000000b1dee000,00000000b1eee000)]

        000000002a9f7400 JavaThread "Code Model Worker" [_thread_blocked, id=-1310801920, stack(00000000b1cec000,00000000b1dec000)]

        000000002a9f6400 JavaThread "Code Model Worker" [_thread_blocked, id=-1311858688, stack(00000000b1bea000,00000000b1cea000)]

        000000002a9f5400 JavaThread "Code Model Worker" [_thread_blocked, id=-1312915456, stack(00000000b1ae8000,00000000b1be8000)]

        000000002a9f4800 JavaThread "Code Model Worker" [_thread_blocked, id=-1313972224, stack(00000000b19e6000,00000000b1ae6000)]

        000000002b220000 JavaThread "Thread-4" [_thread_blocked, id=-1315028992, stack(00000000b18e4000,00000000b19e4000)]

        000000002a9f4000 JavaThread "RegisterThread" [_thread_in_Java, id=-1316085760, stack(00000000b17e2000,00000000b18e2000)]

        000000002aa4c800 JavaThread "Code Model Worker" daemon [_thread_blocked, id=-1318739968, stack(00000000b155a000,00000000b165a000)]

        000000002aa4c000 JavaThread "Code Model Worker" daemon [_thread_blocked, id=-1319796736, stack(00000000b1458000,00000000b1558000)]

        000000002aa3c400 JavaThread "FelixPackageAdmin" daemon [_thread_blocked, id=-1320853504, stack(00000000b1356000,00000000b1456000)]

        000000002b2a7400 JavaThread "FelixStartLevel" daemon [_thread_blocked, id=-1321910272, stack(00000000b1254000,00000000b1354000)]

        000000002aa38c00 JavaThread "FelixDispatchQueue" [_thread_blocked, id=-1322967040, stack(00000000b1152000,00000000b1252000)]

        000000002b237800 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=-1325080576, stack(00000000b0f4e000,00000000b104e000)]

        000000002b22e000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=-1326137344, stack(00000000b0e4c000,00000000b0f4c000)]

        000000002b22d000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=-1327194112, stack(00000000b0d4a000,00000000b0e4a000)]

        000000002a9ba400 JavaThread "Surrogate Locker Thread (Concurrent GC)" daemon [_thread_blocked, id=-1328250880, stack(00000000b0c48000,00000000b0d48000)]

        000000002b225000 JavaThread "Finalizer" daemon [_thread_blocked, id=-1329307648, stack(00000000b0b46000,00000000b0c46000)]

        000000002a9b5000 JavaThread "Reference Handler" daemon [_thread_blocked, id=-1330364416, stack(00000000b0a44000,00000000b0b44000)]

      =>000000002a997c00 JavaThread "main" [_thread_in_native, id=-1407919576, stack(00000000bf800000,00000000c0000000)]

      Other Threads:

        000000002a9b2800 VMThread [stack: 00000000b0942000,00000000b0a42000] [id=-1331421184]

        000000002b238c00 WatcherThread [stack: 00000000b1050000,00000000b1150000] [id=-1324023808]

       

      VM state:not at safepoint (normal execution)

      VM Mutex/Monitor currently owned by a thread: None

       

      Heap

      par new generation   total 14784K, used 8561K [0000000040110000, 0000000041110000, 0000000041110000)

        eden space 13184K,  58% used [0000000040110000, 00000000408a7600, 0000000040df0000)

        from space 1600K,  49% used [0000000040f80000, 0000000041044fc8, 0000000041110000)

        to   space 1600K,   0% used [0000000040df0000, 0000000040df0000, 0000000040f80000)

      concurrent mark-sweep generation total 49152K, used 31105K [0000000041110000, 0000000044110000, 0000000048110000)

      concurrent-mark-sweep perm gen total 17304K, used 10425K [0000000048110000, 00000000491f6000, 000000004c110000)

       

      Code Cache  [000000003a801000, 000000003a9d2000, 000000003c801000)

      total_blobs=898 nmethods=762 adapters=79 free_code_cache=31661696 largest_free_block=320

       

      Virtual Machine Arguments:

      JVM Args: -Djava.awt.headless=true -Xmx128m

      Java Command: <unknown>

      Launcher Type: generic

      Physical Memory: Page Size = 4k, Total = 3840M, Free = 257M

       

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   ???                                     0x5d8958ec 0 + 1569282284

      1   com.macromedia.Flash Player.authplaylib          0x15bfb167 ExternalPlayer_Initialize + 761527

      2   com.macromedia.Flash Player.authplaylib          0x15c6abd7 ExternalPlayer_Initialize + 1218855

      3   com.macromedia.Flash Player.authplaylib          0x15c515f4 ExternalPlayer_Initialize + 1114948

      4   com.macromedia.Flash Player.authplaylib          0x15be90a3 ExternalPlayer_Initialize + 687603

      5   com.macromedia.Flash Player.authplaylib          0x15bea7b3 ExternalPlayer_Initialize + 693507

      6   com.macromedia.Flash Player.authplaylib          0x15bea929 ExternalPlayer_Initialize + 693881

      7   com.macromedia.Flash Player.authplaylib          0x15bf3ace ExternalPlayer_Initialize + 731166

      8   com.macromedia.Flash Player.authplaylib          0x158af83f 0x156ca000 + 1988671

      9   com.macromedia.Flash Player.authplaylib          0x159d02d7 0x156ca000 + 3171031

      10  com.macromedia.Flash Player.authplaylib          0x159d0757 0x156ca000 + 3172183

      11  com.macromedia.Flash Player.authplaylib          0x159fa1f2 0x156ca000 + 3342834

      12  com.macromedia.Flash Player.authplaylib          0x159fb9d6 0x156ca000 + 3348950

      13  com.macromedia.Flash Player.authplaylib          0x15a00a3f 0x156ca000 + 3369535

      14  com.macromedia.Flash Player.authplaylib          0x15a50bd8 0x156ca000 + 3697624

      15  com.macromedia.Flash Player.authplaylib          0x15a51279 0x156ca000 + 3699321

      16  com.macromedia.Flash Player.authplaylib          0x15b77924 ExternalPlayer_Initialize + 222836

      17  com.apple.HIToolbox                     0x93b0854c TimerVector + 22

      18  com.apple.CoreFoundation                0x99b269b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22

      19  com.apple.CoreFoundation                0x99b26355 __CFRunLoopDoTimer + 709

      20  com.apple.CoreFoundation                0x99b0b162 __CFRunLoopRun + 1730

      21  com.apple.CoreFoundation                0x99b0a63a CFRunLoopRunSpecific + 378

      22  com.apple.CoreFoundation                0x99b0a4ab CFRunLoopRunInMode + 123

      23  com.apple.HIToolbox                     0x93af815a RunCurrentEventLoopInMode + 242

      24  com.apple.HIToolbox                     0x93af7df5 ReceiveNextEventCommon + 162

      25  com.apple.HIToolbox                     0x93c5d35d _AcquireNextEvent + 68

      26  com.apple.HIToolbox                     0x93c4c11a RunApplicationEventLoop + 225

      27  com.adobe.flash                         0x00fcc1fb CArray<MACFTYPES*, MACFTYPES*>::SetSize(int, int) + 5271

      28  com.adobe.flash                         0x00fa4c1d CTimerImpl::~CTimerImpl() + 1293

      29  com.adobe.flash                         0x00fa4e00 CTimerImpl::~CTimerImpl() + 1776

      30  com.adobe.flash                         0x0020fc4d std::vector<Symmetry*, std::allocator<Symmetry*> >::vector(std::allocator<Symmetry*> const&) + 6295