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1. Re: Things missing upon re-installing AE
Mylenium Oct 12, 2012 11:55 PM (in response to Cris is Bliss)Could be some permissions issue due to your copy&move operations. Verify that. And the last warning could likewise indicate an issue with Quicktime not functioning proiperly due to the qtserver helper app not launching for similar reasons. Did you run the Creative Suite Cleaner Tool before the reinstall? If not, it may be worth a try.
Mylenium
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2. Re: Things missing upon re-installing AE
Cris is Bliss Oct 15, 2012 12:28 AM (in response to Mylenium)Running the Cleaner Tool seems to have solved all the problems. The only gripe I have is that the instructions are not as clear as they should be. The product that I wanted to clean and re-install was specifically AE.
I backed up my AE scripts, presets and plugins, and I though that since I uninstalled AE, as instructed, the cleaner was going to clean only any AE leftovers, but it cleaned Pre Pro, Audition, Photoshop, Illustrator and several other Adobe CS programs completely off my hard drive. Luckily I didn't have any third party plugins for those items or they would have be lost.
Also Adobe needs to make a list of what folders should be backed up and where they are located for each of their products. I'm sure this would save countless customers from headaches. A good title for it would be "THE BACKUP BOOK, where your custom content is stored."
thanks





