0 Replies Latest reply on Oct 13, 2012 3:54 AM by heghessilviu

    blue screen error while instaling.

    heghessilviu

      Hy

      I get the blue screen error when i install the flash player.

      Windows 7 32 bit

      Firefox 16.0.1 32 bit

      I had the older flash version but i removed it tryng to solve the problem but no succses.

      This is the version i try to install

      11.4.402.287

      i dont remember the older one.but it was making updates every time a newer version was coming.

      This is the error

       

      Problem signature:

        Problem Event Name:    BlueScreen

        OS Version:    6.1.7601.2.1.0.256.1

        Locale ID:    1033

       

      Additional information about the problem:

        BCCode:    d1

        BCP1:    01000018

        BCP2:    00000002

        BCP3:    00000000

        BCP4:    82221031

        OS Version:    6_1_7601

        Service Pack:    1_0

        Product:    256_1

       

      Files that help describe the problem:

        C:\Windows\Minidump\101312-16005-01.dmp

        C:\Users\Silviu\AppData\Local\Temp\WER-25896-0.sysdata.xml

       

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