25 Replies Latest reply on Apr 19, 2013 6:32 PM by Aus2Mossy

    Retina Macbook Pro - Video Importer no supported device

    meavydev Level 1

      I have just installed Elements 11 on my Retina Macbook Pro running OSX 10.7.5.

       

      I have a USB SuperDrive connected with a DVD recorded by my DVD recorder, so not a copy protected DVD.

       

      I go to the Video Importer and just get a screen saying "No supported device detected".

       

      I tried using Organizer to import the VOB file, but this just ends up as an audio file, with no video.

       

      So how do I get Premiere Elements 11 to import video from a DVD on my Retina Macbook Pro, or do I just give up and get a refund?

        • 1. Re: Retina Macbook Pro - Video Importer no supported device
          Steve Grisetti Adobe Community Professional

          If your DVD is in your Mac's DVD drive, there is no reason why you should not be able to see it using Add Media/From DVD Camcorder or PC DVD Drive's Video Importer. It works fine on my Mac.

           

          But if it's not working and that's a dealbreaker, I suppose you should ask for a refund.

           

          The longer you wait, the harder it is to get a refund.

          • 2. Re: Retina Macbook Pro - Video Importer no supported device
            meavydev Level 1

            Yes DVD was in the USB Superdrive, as of course there is no internal DVD drive in the Retina Pro.

             

            I can play the video fine in DVD player and of course Organizer could see the VOB but only copy it as audio not video.

            • 3. Re: Retina Macbook Pro - Video Importer no supported device
              Steve Grisetti Adobe Community Professional

              Do make sure that you're connected to the internet when you try to use Premiere Elements' Add Media/DVD Camcorder or Computer Drive to get your video. There is a component that needs to be downloaded and installed the first time you use the Video Importer.

               

              But try it in Premiere Elements first -- not the Organizer. Until Premiere Elements downloads and activates that component, the programs may not read the VOB files.

              • 4. Re: Retina Macbook Pro - Video Importer no supported device
                meavydev Level 1

                Yes, also connected to the internet.

                I quit the app and tried again.

                I get the no supported device.

                If I browse to the VOB file from the Files and folder menu then it tell me to use Video Importer, which doesn't work due to the no supported device.

                If I then try the same file (/Volumes/DVD_VIDEO_RECORDER/VIDEO_TS/VTS_01_1.VOB) from Organizer, then it imports into Premiere Elements 11, but as audio not video.

                As it happens the DVD only has video, not audio...

                • 5. Re: Retina Macbook Pro - Video Importer no supported device
                  Steve Grisetti Adobe Community Professional

                  This sounds exactly as if you're not allowing the program to download and activate the necessary component.

                  • 6. Re: Retina Macbook Pro - Video Importer no supported device
                    meavydev Level 1

                    Well I have left if for half an hour with Premiere Elements running and sleep disabled. Then I quit and re-started the app and it still doesn't work.

                     

                    I should say that I have a 20Mbps internet connection, so it would have to be a pretty big file to take more than 30 mins!

                    • 7. Re: Retina Macbook Pro - Video Importer no supported device
                      meavydev Level 1

                      Here is the Console log from starting up Premiere and going to the DVD import to be greeted with the "No suitable device..." screen:

                       

                      13/10/2012 19:51:58.070 Adobe Premiere Elements: CFURLCreateWithString was passed this invalid URL string: '/System/Library/Frameworks/System.framework' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateWithFileSystemPath or CFURLCreateWithFileSystemPathRelativeToBase should be used instead.

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.074 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:58.075 Adobe Premiere Elements: kCGErrorInvalidConnection: CGSGetOnScreenWindowCount: Invalid connection

                      13/10/2012 19:51:59.348 Firewall: Adobe Premiere E is listening from 127.0.0.1:55851 proto=6

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                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='piPF'          propertyID=0          propertyLength=4

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='rscp'          propertyID=0          propertyLength=4

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='fowa'          propertyID=0          propertyLength=4

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='fwio'          propertyID=0          propertyLength=4

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='frts'          propertyID=0          propertyLength=4

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: SPEFiles.c:EndianSwapPiPL          vendorID='8BIM'          propertyKey='hstm'          propertyID=0          propertyLength=31

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Reload)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Reload)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Startup)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Startup)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Register plugins)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Suite not found: Photoshop Adapter.plugin asked for Adobe Parser Support Suite version 5

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Register plugins)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): Sweet Pea 2 Adapter Plugin (Startup) 0

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: Sweet Pea 2 Adapter Plugin (Startup)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Load plugin)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Load plugin)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Suite not found: Photoshop Adapter.plugin asked for IR Message Info version 1

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Load plugin)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Load plugin)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Start up)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Start up)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): Sweet Pea 2 Adapter Plugin (Start up) 0

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: Sweet Pea 2 Adapter Plugin (Start up)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin(): internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Suite not found: Photoshop Adapter.plugin asked for IR Purge Control version 1

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Suite not found: Photoshop Adapter.plugin asked for AI Runtime Suite version 6

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Suite not found: Photoshop Adapter.plugin asked for IR Abort Suite version 2

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: spEdgeCallPlugin done: internal (Send message)

                      13/10/2012 19:52:01.792 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Texture memory: 0

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Vendor string:    NVIDIA Corporation

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Renderer string:  NVIDIA GeForce GT 650M OpenGL Engine

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Version string:   2.1 NVIDIA-7.32.12

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: OpenGL version as determined by Extensionator...

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: OpenGL Version 2.0

                      13/10/2012 19:52:01.798 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Supports shaders!

                      13/10/2012 19:52:01.807 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Supports BGRA -> BGRA Shader

                      13/10/2012 19:52:01.808 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Supports VUYA Shader -> BGRA

                      13/10/2012 19:52:01.810 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Supports UYVY/YUYV ->BGRA Shader

                      13/10/2012 19:52:01.811 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Supports YUV 4:2:0 -> BGRA Shader

                      13/10/2012 19:52:01.811 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Device was not tested for CUDA support.

                      13/10/2012 19:52:01.818 [0x0-0x19f19f].com.adobe.Adobe Premiere Elements-11.0: Completed shader test!

                      13/10/2012 19:52:02.639 Adobe Premiere Elements: CFURLCreateWithBytes was passed these invalid URLBytes: '/Applications/Adobe Premiere Elements 11/Support Files/Adobe Premiere Elements.app/Contents/Frameworks' (a file system path instead of an URL string). The URL created will not work with most file URL functions. CFURLCreateFromFileSystemRepresentation should be used instead.

                      13/10/2012 19:52:04.540 Adobe Premiere Elements: invalid drawable

                      13/10/2012 19:52:16.592 Adobe Premiere Elements: [PremiereCocoaMacApplication handleMenuCommand:1164726136 from <DVAMacMenuItem: 0x1167b5af0 DVD camera or computer drive>]

                      • 8. Re: Retina Macbook Pro - Video Importer no supported device
                        Steve Grisetti Adobe Community Professional

                        I don't know what is happening on your machine. On mine, the first time I used the Video Importer, the program downloaded and activated a component, which took about 5 seconds.

                         

                        I don't know why that is not the case on your machine. Sorry.

                        • 9. Re: Retina Macbook Pro - Video Importer no supported device
                          meavydev Level 1

                          My guess is that Adobe is getting it wrong for DVD Recorder VOBs, as it loads just the audio, not the video.

                          No idea why they can't get the Video Importer to work. Probably they have coded so it only works with internal drives... well guess what, no internal drive on any of the Macbooks I own (Air or Retina Pro).

                           

                          How do I report this to Adobe, as they seem very keen to push you to the Forums only?

                           

                          Here is my VOB info:

                          [00000000]VTS IdentifierDVDVIDEO-VTS
                          [0000000c]Last Sector of VTS50631[0000c5c7]
                          [0000001c]Last Sector of VTSI7[00000007]
                          [00000021]Specification version numberv1.1[11]
                          [00000022]VTS Category0[00000000]
                          [00000080]End byte of VTSI_MAT2047[000007ff]
                          [000000c0]Start sector of VTSM_VOBS0[00000000]
                          [000000c4]Start sector of VTSTT_VOBS992[000003e0]
                          [000000c8]Start offset of VTS_PTT_SRPT1[00000001]
                          [000000cc]Start offset of VTS_PGCIT2[00000002]
                          [000000d0]Start offset of VTSM_PGCI_UT3[00000003]
                          [000000d4]Start offset of VTS_TMAPT4[00000004]
                          [000000d8]Start offset of VTSM_C_ADT0[00000000]
                          [000000dc]Start offset of VTSM_VOBU_ADMAP0[00000000]
                          [000000e0]Start offset of VTS_C_ADT5[00000005]
                          [000000e4]Start offset of VTS_VOBU_ADMAP7[00000007]
                            


                          [00000100]Video attributes of VTSM_VOBS0[0000]
                               Video attribute details:

                                 Video compressionMPEG-1
                                 TV systemNTSC 525/60
                                 Aspect ratio4:3
                                 Automatic Display Modepan-scan & letterboxed
                                 CC for Line21-1 (NTSC only)no data
                                 CC for Line21-2 (NTSC only)no data
                                 Bit RateVBR
                                 Source Resolution720x480 (NTSC)
                                 Letterboxed top&bottom croppedno
                                 ModeCamera
                          [00000103]Number of audio streams in VTSM_VOBS0[00]
                          [00000104]  Audio_1: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000010c]  Audio_2: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000114]  Audio_3: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000011c]  Audio_4: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000124]  Audio_5: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000012c]  Audio_6: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000134]  Audio_7: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000013c]  Audio_8: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000155]Number of Sub-picture streams in VTSM0[00]
                          [00000156]Sub-pic_1: VTSM Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            


                          [00000200]Video attributes of VTSTT_VOBS21248[5300]
                               Video attribute details:

                                 Video compressionMPEG-2
                                 TV systemPAL 625/50
                                 Aspect ratio4:3
                                 Automatic Display Modenot specified
                                 CC for Line21-1 (NTSC only)no data
                                 CC for Line21-2 (NTSC only)no data
                                 Bit RateVBR
                                 Source Resolution720x576 (PAL)
                                 Letterboxed top&bottom croppedno
                                 ModeCamera
                          [00000203]Number of audio streams in VTSTT_VOBS1[01]
                          [00000204]Aud_1: audio attributes2 193 0 0 0 0 0 0[02 c1 00 00 00 00 00 00 ]
                               Audio attribute details:

                                 Application modeSurround
                                 Language typenot specified
                                 Multichannel extensionnot present
                                 Coding modeAC3
                                 Channels2
                                 Sample Rate48Kbps
                                 Quantization/DRCDRC (dynamic range control)
                                 LanguageNot Specified
                                 Language extension[00]
                                 Code extension (Audio Type)unspecified
                                 suitable for Dolby surround decoding:no
                          [0000020c]Aud_2: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000214]Aud_3: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000021c]Aud_4: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000224]Aud_5: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000022c]Aud_6: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000234]Aud_7: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [0000023c]Aud_8: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                          [00000255]Number of sub-picture streams in VTSTT_VOBS1[01]
                          [00000256]Sub-p_01: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000025c]Sub-p_02: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000262]Sub-p_03: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000268]Sub-p_04: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000026e]Sub-p_05: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000274]Sub-p_06: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000027a]Sub-p_07: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000280]Sub-p_08: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000286]Sub-p_09: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000028c]Sub-p_10: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000292]Sub-p_11: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000298]Sub-p_12: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000029e]Sub-p_13: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002a4]Sub-p_14: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002aa]Sub-p_15: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002b0]Sub-p_16: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002b6]Sub-p_17: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002bc]Sub-p_18: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002c2]Sub-p_19: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002c8]Sub-p_20: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002ce]Sub-p_21: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002d4]Sub-p_22: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002da]Sub-p_23: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002e0]Sub-p_24: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002e6]Sub-p_25: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002ec]Sub-p_26: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002f2]Sub-p_27: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002f8]Sub-p_28: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [000002fe]Sub-p_29: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000304]Sub-p_30: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [0000030a]Sub-p_31: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000310]Sub-p_32: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                          [00000318]01. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [00000330]02. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [00000348]03. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [00000360]04. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [00000378]05. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [00000390]06. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [000003a8]07. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          [000003c0]08. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                          • 10. Re: Retina Macbook Pro - Video Importer no supported device
                            meavydev Level 1

                            Aha - just looked at a pre-recorded DVD VOB and it has both the VTSM_VOBS and VTSTT_VOBS filled in, so my guess is that Adobe is getting it wrong by just looking at the VTSM info...

                            So definitely a bug in Premiere Elements.

                             

                            [00000000]VTS IdentifierDVDVIDEO-VTS
                            [0000000c]Last Sector of VTS1384332[00151f8c]
                            [0000001c]Last Sector of VTSI31[0000001f]
                            [00000021]Specification version numberv1.1[11]
                            [00000022]VTS Category0[00000000]
                            [00000080]End byte of VTSI_MAT2047[000007ff]
                            [000000c0]Start sector of VTSM_VOBS32[00000020]
                            [000000c4]Start sector of VTSTT_VOBS194[000000c2]
                            [000000c8]Start offset of VTS_PTT_SRPT1[00000001]
                            [000000cc]Start offset of VTS_PGCIT2[00000002]
                            [000000d0]Start offset of VTSM_PGCI_UT3[00000003]
                            [000000d4]Start offset of VTS_TMAPT4[00000004]
                            [000000d8]Start offset of VTSM_C_ADT8[00000008]
                            [000000dc]Start offset of VTSM_VOBU_ADMAP9[00000009]
                            [000000e0]Start offset of VTS_C_ADT10[0000000a]
                            [000000e4]Start offset of VTS_VOBU_ADMAP11[0000000b]
                              


                            [00000100]Video attributes of VTSM_VOBS21248[5300]
                                 Video attribute details:

                                   Video compressionMPEG-2
                                   TV systemPAL 625/50
                                   Aspect ratio4:3
                                   Automatic Display Modenot specified
                                   CC for Line21-1 (NTSC only)no data
                                   CC for Line21-2 (NTSC only)no data
                                   Bit RateVBR
                                   Source Resolution720x576 (PAL)
                                   Letterboxed top&bottom croppedno
                                   ModeCamera
                            [00000103]Number of audio streams in VTSM_VOBS0[00]
                            [00000104]  Audio_1: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000010c]  Audio_2: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000114]  Audio_3: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000011c]  Audio_4: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000124]  Audio_5: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000012c]  Audio_6: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000134]  Audio_7: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000013c]  Audio_8: VTSM audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000155]Number of Sub-picture streams in VTSM1[01]
                            [00000156]Sub-pic_1: VTSM Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                              


                            [00000200]Video attributes of VTSTT_VOBS21248[5300]
                                 Video attribute details:

                                   Video compressionMPEG-2
                                   TV systemPAL 625/50
                                   Aspect ratio4:3
                                   Automatic Display Modenot specified
                                   CC for Line21-1 (NTSC only)no data
                                   CC for Line21-2 (NTSC only)no data
                                   Bit RateVBR
                                   Source Resolution720x576 (PAL)
                                   Letterboxed top&bottom croppedno
                                   ModeCamera
                            [00000203]Number of audio streams in VTSTT_VOBS1[01]
                            [00000204]Aud_1: audio attributes4 193 101 110 0 0 0 0[04 c1 65 6e 00 00 00 00 ]
                                 Audio attribute details:

                                   Application modeunspecified
                                   Language typepresent
                                   Multichannel extensionnot present
                                   Coding modeAC3
                                   Channels2
                                   Sample Rate48Kbps
                                   Quantization/DRCDRC (dynamic range control)
                                   LanguageEnglish
                                   Language extension[00]
                                   Code extension (Audio Type)unspecified
                            [0000020c]Aud_2: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000214]Aud_3: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000021c]Aud_4: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000224]Aud_5: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000022c]Aud_6: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000234]Aud_7: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [0000023c]Aud_8: audio attributes0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 ]
                            [00000255]Number of sub-picture streams in VTSTT_VOBS0[00]
                            [00000256]Sub-p_01: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000025c]Sub-p_02: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000262]Sub-p_03: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000268]Sub-p_04: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000026e]Sub-p_05: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000274]Sub-p_06: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000027a]Sub-p_07: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000280]Sub-p_08: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000286]Sub-p_09: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000028c]Sub-p_10: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000292]Sub-p_11: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000298]Sub-p_12: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000029e]Sub-p_13: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002a4]Sub-p_14: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002aa]Sub-p_15: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002b0]Sub-p_16: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002b6]Sub-p_17: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002bc]Sub-p_18: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002c2]Sub-p_19: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002c8]Sub-p_20: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002ce]Sub-p_21: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002d4]Sub-p_22: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002da]Sub-p_23: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002e0]Sub-p_24: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002e6]Sub-p_25: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002ec]Sub-p_26: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002f2]Sub-p_27: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002f8]Sub-p_28: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [000002fe]Sub-p_29: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000304]Sub-p_30: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [0000030a]Sub-p_31: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000310]Sub-p_32: Sub-picture stream attributes0 0 0 0 0 0[00 00 00 00 00 00 ]
                            [00000318]01. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [00000330]02. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [00000348]03. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [00000360]04. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [00000378]05. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [00000390]06. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [000003a8]07. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            [000003c0]08. Multichannel extension0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0[00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ]
                            • 11. Re: Retina Macbook Pro - Video Importer no supported device
                              Amit Kumar Gupta Adobe Employee

                              I hope you are using "DVD camera or computer drive" option in Add Media panel.

                              "Videos from Flip or Cameras" also launch Video Importer but it wont detect your DVD.

                              • 12. Re: Retina Macbook Pro - Video Importer no supported device
                                meavydev Level 1

                                Yes I am.

                                My guess is that Adobe haven't actually tested this on a Retina Macbook Pro with USB Superdrive...

                                • 13. Re: Retina Macbook Pro - Video Importer no supported device
                                  _techkid123_ Level 3

                                  Hi ,

                                   

                                   

                                  Please check the supported files and formats in Elements 11.

                                   

                                  http://help.adobe.com/en_US/premiereelements/using/WSeffff8bffc802084-1665492e133c9c19956- 8000.html

                                   

                                  Regards

                                  _techkid123_ *Back*

                                  • 14. Re: Retina Macbook Pro - Video Importer no supported device
                                    meavydev Level 1

                                    Seriously???

                                    You do realise that a Superdrive is just a DVD?

                                    I am trying to import a standard DVD recorded in a DVD recorder from a standard Mac USB drive, via the DVD import menu... there is no built-in in DVD drive, so it has to be a USB one...


                                    • 15. Re: Retina Macbook Pro - Video Importer no supported device
                                      Chiradeep Majumdar Adobe Employee

                                      See Expert view timeline zooms when dragging clips on MacBook with Retina Display to troubleshoot problems importing video into Adobe Premiere Elements 11 or working with clips/dragging clips on the timeline on MacBook with Retina Display.

                                      • 16. Re: Retina Macbook Pro - Video Importer no supported device
                                        meavydev Level 1

                                        My first thought on reading this link was "why are you pointing me at a fix for timelines when I clearly state that DVD import doesn't work and VOBs just give audio without video"?

                                        Anyway, in case you know it fixes something else, I tried installing it...

                                        No it doesn't fix either of my problems!

                                         

                                        So let me once again state them...

                                        1. On a Retina Macbook Pro with an Apple USB Superdrive, DVD import via the DVD import gives a "no supported device" error.
                                        2. Using Organizer to try and import the VOB to work around 1) results in audio with no video, so I am unable to use Premiere Elements 11 to do any kind of editing making this software "Not fit for purpose".

                                         

                                        Unless someone from Adobe gives confirmation that this is being fixed, I am demanding a refund, as I can't edit video from my DVD recorder, which is the only reason I brought this software!

                                        Adobe makes it virtually impossible to report bugs, so no wonder the software is so poor!

                                        • 17. Re: Retina Macbook Pro - Video Importer no supported device
                                          meavydev Level 1

                                          OK - one last attempt.

                                          I have Parallels, with a Windows 7 installation, so I tried installing the Windows version of Premiere Elements 11.

                                          This is using the USB Superdrive on my Retina Macbook Pro...

                                          Guess what, the Video Importer can see the USB drive as a DVD, so the Video Importer is broken on the Mac - Bug 1) Confirmed!

                                           

                                          and low and behold, I put in the DVD from my DVD recorder and tell it to import, and I get audio and no damn video!!!

                                          Bug 2) Confirmed - Premiere Elements 11 is completely useless for editing video recorded in a Panasonic DVD recorder. (yes I have tried more than one attempt, including a finalised DVD with top menu).

                                           

                                          How on earth do Adobe get away with shipping such poor software????

                                          • 19. Re: Retina Macbook Pro - Video Importer no supported device
                                            meavydev Level 1

                                            Then Adobe need to fix the damn software... there is NO internal DVD on a Retina Macbook Pro or any of the Airs for that matter!

                                            • 20. Re: Retina Macbook Pro - Video Importer no supported device
                                              Amit Kumar Gupta Adobe Employee

                                              Video importer dialog allows u to view files as thumbnail, preview it and copy it locally.

                                              As a workaround, u can import files using Add Media > "Files & Folders" option. Or copy the files locally and them import into PRE.

                                              • 21. Re: Retina Macbook Pro - Video Importer no supported device
                                                meavydev Level 1

                                                Err....if you had read my earlier posts you would have realised that there are no workarounds, as VOB import fails too!

                                                • 22. Re: Retina Macbook Pro - Video Importer no supported device
                                                  the_wine_snob Level 9

                                                  You might want to file a Feature Request, for Adobe to support computers that lack internal and external multi-drives.

                                                   

                                                  Good luck,

                                                   

                                                  Hunt

                                                  • 23. Re: Retina Macbook Pro - Video Importer no supported device
                                                    Aus2Mossy Level 1

                                                    I am getting the exact same problem on a new iMac, which of course also has no internal DVD drive.

                                                    • 24. Re: Retina Macbook Pro - Video Importer no supported device
                                                      the_wine_snob Level 9

                                                      Do you have an external multi-drive?

                                                       

                                                      Good luck,

                                                       

                                                      Hunt

                                                      • 25. Re: Retina Macbook Pro - Video Importer no supported device
                                                        Aus2Mossy Level 1

                                                        Yes, I have an external Apple Superdrive I bought when I got the new iMac. Luckily I am also an Adobe Cloud subscriber so have been able to use Premiere Pro to import from the external drive. For simple home projects I prefer Elements, but obviously Elements is not much use if I can't import old home movie DVDs to re-edit.

                                                         

                                                        Given that Premiere Pro works it's obviously not impossible to do. I'd suggest this is something Adobe needs to add back to Elements.