7 Replies Latest reply on Oct 15, 2012 7:02 PM by Curt Y

    CS4 Blue Screen Crash on opening

    Moke Gutierrez

      The program opens normally and after 3-5 seconds I get a blue screen crash. Just before the crash, photoshop displays a message about a problem with the display driver and GPU.  I am unable to read the entire message before the system crashes.  I re-installed the video driver and CS4 but the problem persists.

       

      This is a recent phenomena (two days ago). The program operated normally with the current OS/software/hardware configuration for over a year.

      • Windows 7, SP1 (64-bit)
      • Intel Core2 Q9550 @ 2.83gzh, 8gb RAM
      • NVIDIA GeForce GTX 550 Ti video card (updated driver)