The down load and install went fine. The opening screen comes up fine. I can click on Organizer and it opens up fine. When I try to open up Premiere and select a new project I get a Premiere Elements Debug Event "Premiere Elements has encountered an error" Src\Core|Preferences.cpp-338
After that I get a Runtime Error "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
Operating system XP version 5.1, Service pack 3, 4 gigs ram
directX version 9.0
quicktime version 7.71
Moving this discussion to the Premiere Elements forum.
I left XP a long time ago, so the only advice I can give is to search at Microsoft to see if there is a newer C Runtime for XP
Also, search for
Runtime to terminate it in an unusual way
to see if Microsoft has an article with help
Could you try to delete the preferences and try again? Copy the text within quotes and paste it on the Start -> Run bar and press Enter - "%appdata%\Adobe\Premiere Elements\11.0" and delete all the contents of the folder. They will be regenerated on next successful launch.
Try to launch PrE11 after this.