2 Replies Latest reply on Oct 17, 2012 6:16 AM by HarrisTX

    Error 0x6BA when installing Flash Player 11.4.402.287

    HarrisTX

      I am deploying Adobe Flash Player 11.4.402.287 via an .msi file to a number of computers running Windows XP, Vista, and 7.

       

      In all cases, Flash Player installs properly on the PCs. In a few cases, the installation reports an error 0x6BA.

       

      I have already tried running SubInACL to reset permissions.  This does not appear to have resolved the issue.

       

      Here are my questions:

       

      1) What does error 0x6BA mean?

       

      2) Why am I receiving this error, even when Adobe Flash Player has installed successfully?

       

      3) Why do I not see the 0x6BA error in the FlashInstall.log file? Is this error logged in some other file?

        • 1. Re: Error 0x6BA when installing Flash Player 11.4.402.287
          pwillener Level 8

          Is there any error or warning in the FlashInstall.log file?  Could you post the contents of one log file here in the forum?

          • 2. Re: Error 0x6BA when installing Flash Player 11.4.402.287
            HarrisTX Level 1

            I do not see any error or warning in the FlashInstall.log files on my PC.  Here is the output for you to review:

             

            C:\Windows\System32\Macromed\Flash\FlashInstall.log

             

            =O====== M/11.4.402.287 2012-10-09+09-33-13.313 ========
            0000 [I] 00000010 "C:\Windows\TEMP\{E857B6ED-B07C-4D8E-9913-DC6B3E598C76}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 9 -au 4294967295
            0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
            0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_4_402_287.ocx
            0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_4_402_287_ActiveX.exe
            0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_4_402_287_ActiveX.dll
            0006 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0007 [I] 00000012
            =X====== M/11.4.402.287 2012-10-09+09-33-21.915 ========

            =O====== M/11.4.402.287 2012-10-09+09-46-31.128 ========
            0000 [I] 00000010 "C:\Windows\TEMP\{5CE89728-E630-47C3-9538-3BED6D8DF06F}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 9 -au 4294967295
            0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
            0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
            0004 [W] 00001036 Software\Opera Software/Last CommandLine 2
            0005 [W] 00001036 Software\Opera Software/Plugin Path 2
            0006 [W] 00001036 Software\Opera Software/Plugin Path 2
            0007 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_4_402_287.dll
            0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_4_402_287_Plugin.exe
            0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0010 [I] 00000012
            =X====== M/11.4.402.287 2012-10-09+09-46-41.143 ========

             

             

            C:\Windows\SysWOW64\Macromed\Flash\FlashInstall.log

             

            =O====== M/11.4.402.278 2012-10-09+09-44-05.807 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-09+09-44-07.097 ========

            2012-10-9+9-46-45.681 [error] 1226 1062
            =O====== M/11.4.402.287 2012-10-09+09-46-27.137 ========
            0000 [I] 00000010 FlashPlayerInstaller.exe -install -iv 9
            0001 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0002 [I] 00000011 1
            0003 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
            0004 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
            0005 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
            0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
            0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
            0008 [W] 00001036 Software\Opera Software/Plugin Path 2
            0009 [W] 00001036 Software\Opera Software/Plugin Path 2
            0010 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_287.dll
            0011 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe
            0012 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
            0013 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
            0014 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
            0015 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
            0016 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_4_402_287.exe
            0017 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
            0018 [W] 00001106
            0019 [W] 00001106
            0020 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
            0021 [I] 00000012
            =X====== M/11.4.402.287 2012-10-09+09-46-46.920 ========

            =O====== M/11.4.402.278 2012-10-09+20-05-57.056 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-09+20-05-57.992 ========

            =O====== M/11.4.402.278 2012-10-09+20-06-20.349 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-09+20-06-21.346 ========

            =O====== M/11.4.402.278 2012-10-09+20-20-36.381 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-09+20-20-37.187 ========

            =O====== M/11.4.402.278 2012-10-09+20-20-39.497 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-09+20-20-40.291 ========

            =O====== M/11.4.402.278 2012-10-10+10-49-44.894 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+10-49-45.877 ========

            =O====== M/11.4.402.278 2012-10-10+10-49-54.263 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+10-49-54.959 ========

            =O====== M/11.4.402.278 2012-10-10+10-50-05.306 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+10-50-05.949 ========

            =O====== M/11.4.402.278 2012-10-10+10-50-17.905 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+10-50-18.690 ========

            =O====== M/11.4.402.278 2012-10-10+18-40-56.467 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+18-40-57.143 ========

            =O====== M/11.4.402.278 2012-10-10+18-41-06.601 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+18-41-07.491 ========

            =O====== M/11.4.402.278 2012-10-10+21-57-27.979 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+21-57-28.759 ========

            =O====== M/11.4.402.278 2012-10-10+21-57-38.056 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-10+21-57-38.696 ========

            =O====== M/11.4.402.278 2012-10-11+15-10-53.011 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+15-10-53.907 ========

            =O====== M/11.4.402.278 2012-10-11+15-11-03.293 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+15-11-04.100 ========

            =O====== M/11.4.402.278 2012-10-11+16-54-39.123 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-54-39.795 ========

            =O====== M/11.4.402.278 2012-10-11+16-54-49.525 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-54-50.208 ========

            =O====== M/11.4.402.278 2012-10-11+16-55-59.412 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-56-00.119 ========

            =O====== M/11.4.402.278 2012-10-11+16-56-11.820 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-56-12.579 ========

            =O====== M/11.4.402.278 2012-10-11+16-59-43.765 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-59-44.530 ========

            =O====== M/11.4.402.278 2012-10-11+16-59-53.453 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+16-59-54.155 ========

            =O====== M/11.4.402.278 2012-10-11+17-00-02.688 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-00-03.328 ========

            =O====== M/11.4.402.278 2012-10-11+17-00-27.445 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-00-28.116 ========

            =O====== M/11.4.402.278 2012-10-11+17-00-38.318 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-00-39.005 ========

            =O====== M/11.4.402.278 2012-10-11+17-01-02.951 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-01-03.622 ========

            =O====== M/11.4.402.278 2012-10-11+17-01-13.231 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-01-13.887 ========

            =O====== M/11.4.402.278 2012-10-11+17-02-23.865 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-02-24.520 ========

            =O====== M/11.4.402.278 2012-10-11+17-02-34.441 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-02-35.112 ========

            =O====== M/11.4.402.278 2012-10-11+17-04-39.148 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-04-39.803 ========

            =O====== M/11.4.402.278 2012-10-11+17-04-50.703 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-11+17-04-51.405 ========

            =O====== M/11.4.402.278 2012-10-12+10-39-57.158 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+10-39-57.992 ========

            =O====== M/11.4.402.278 2012-10-12+10-40-07.418 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+10-40-08.250 ========

            =O====== M/11.4.402.278 2012-10-12+21-07-07.842 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+21-07-08.622 ========

            =O====== M/11.4.402.278 2012-10-12+21-07-18.174 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+21-07-18.912 ========

            =O====== M/11.4.402.278 2012-10-12+21-16-59.803 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+21-17-00.493 ========

            =O====== M/11.4.402.278 2012-10-12+21-17-02.209 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-12+21-17-03.118 ========

            =O====== M/11.4.402.278 2012-10-13+10-59-42.335 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+10-59-43.100 ========

            =O====== M/11.4.402.278 2012-10-13+10-59-52.538 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+10-59-53.224 ========

            =O====== M/11.4.402.278 2012-10-13+20-55-55.913 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+20-55-56.615 ========

            =O====== M/11.4.402.278 2012-10-13+20-56-04.743 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+20-56-05.461 ========

            =O====== M/11.4.402.278 2012-10-13+21-47-02.072 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+21-47-03.132 ========

            =O====== M/11.4.402.278 2012-10-13+21-47-13.184 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+21-47-13.922 ========

            =O====== M/11.4.402.278 2012-10-13+21-52-15.733 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+21-52-16.591 ========

            =O====== M/11.4.402.278 2012-10-13+21-52-29.465 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+21-52-30.229 ========

            =O====== M/11.4.402.278 2012-10-13+22-04-01.116 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+22-04-02.005 ========

            =O====== M/11.4.402.278 2012-10-13+22-04-11.896 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+22-04-12.723 ========

            =O====== M/11.4.402.278 2012-10-13+23-25-18.199 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+23-25-18.947 ========

            =O====== M/11.4.402.278 2012-10-13+23-25-27.215 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-13+23-25-27.871 ========

            =O====== M/11.4.402.278 2012-10-14+09-33-30.342 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+09-33-31.200 ========

            =O====== M/11.4.402.278 2012-10-14+09-33-41.785 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+09-33-42.589 ========

            =O====== M/11.4.402.278 2012-10-14+13-38-33.328 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+13-38-34.062 ========

            =O====== M/11.4.402.278 2012-10-14+13-38-43.531 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+13-38-44.311 ========

            =O====== M/11.4.402.278 2012-10-14+21-23-21.768 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+21-23-22.862 ========

            =O====== M/11.4.402.278 2012-10-14+21-23-37.574 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-14+21-23-38.851 ========

            =O====== M/11.4.402.278 2012-10-15+10-43-46.647 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-15+10-43-47.797 ========

            =O====== M/11.4.402.278 2012-10-15+10-44-06.821 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-15+10-44-07.863 ========

            =O====== M/11.4.402.278 2012-10-15+19-55-48.296 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-15+19-55-49.217 ========

            =O====== M/11.4.402.278 2012-10-15+19-55-58.417 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-15+19-55-59.199 ========

            =O====== M/11.4.402.278 2012-10-16+10-42-26.827 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-16+10-42-27.993 ========

            =O====== M/11.4.402.278 2012-10-16+10-42-44.626 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-16+10-42-45.750 ========

            =O====== M/11.4.402.278 2012-10-16+20-51-42.077 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-16+20-51-43.241 ========

            =O====== M/11.4.402.278 2012-10-16+20-51-53.194 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-16+20-51-54.007 ========

            =O====== M/11.4.402.278 2012-10-17+10-12-14.988 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallAX.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-17+10-12-16.107 ========

            =O====== M/11.4.402.278 2012-10-17+10-12-34.543 ========
            0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin.exe" -install -msi
            0001 [E] 00001013
            =X====== M/11.4.402.278 2012-10-17+10-12-36.035 ========